Key Account Manager - Central Bank Branch Banking
Tata AIA Life Insurance
Anand, Gujarat, India
JOB DESCRIPTION: KEY ACCOUNT MANAGER | PSU BANCASSURANCE PARTNERSHIP Position Title Key Account Manager Department Central Bank of India Level/ Band Executive Role Summary : - Visit partner branches and interact with Bank branch managers - Ensure sales targets assigned are met on every parameter - Interact with customers to explain the products and solutions - Help branches mapped to her/him help achieve insurance sales targets Organizational Relationships Reports To Area Manager Job Dimensions Geographic Area Covered Branches Stakeholders Internal Supervisors, Ops, Underwriting, Legal External Central Bank - Channel Partner Key Result Areas Partner and Client Management · Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc) · Interact with the Bank branch teams and customers to explain the products and promote the brand · Sales and support to all branches assigned - complete documentation, medicals, close pending documentation. · Drive local contests and engagements to engage teams · Keep track of all contests and initiatives launched - bank, other insurers and Tata AIA Life · Maintain good relationship with Bank Branch manager - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity · Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner · Aid the bank branches to adopt new processes and technology Ensure sales targets assigned are met on every parameter · Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. · Allign partner to ensure both teams are working towards the same goal Customer service · Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. Skills Required Technical · Good product knowledge · Working knowledge of MS Office Behavioral Desired Interpersonal skills Communication skills Creative thinking skills Supervising / Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills Qualification Graduation Post graduate/Insurance specific training Experience 2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable CTC 3 lpa