• Implements sustainable action plans to establish Thermo Fisher Scientific as a Brand among the Key Accounts that will contribute
Develop strong relationships at the key customer accounts to build a strong partnership for expanding the businesses across.
• Develop and implement an account plan to grow the revenues at the account above market average.
• Deliver on revenues on the Annual Sales Plan in line with Sales budget defined.
• Monitor product mix performance & implement corrective measures where necessary
• Be accountable for the commercial performance & growth in share of wallet of the Focus account
• Work with the BU sales teams to manage price / performance matrix and optimize & capture price where possible.
• Produce monthly prospect pipeline & forecast
• Take a hands-on approach, and act as escalation point for all customer & system issues.
• Collaborate with Service In charge to develop joint initiatives and provide appropriate customer care according to CAS measure.
• Work with cross divisional teams to meet the objectives and goals of the focus account program
• Facilitate executes necessary seminars, meetings etc with Key Decision makers of the account, along with respective divisions in • Build connects with Global Account Managers/decision makers at Thermo Fisher Scientific in respective divisions.
• Follows up on actions post these meetings & enables the internal sales/operations process to deliver product or service.
• Build strong communication with the sales, service and operation teams that support the account to establish high CAS scores