Systems Analyst III

Thermo Fisher Scientific

Bengaluru, Karnataka, India

Posted: a year ago

We are hiring for the position of System Analyst III SAP MM at Bengaluru. Thermo Fisher Scientific is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner, and safer. The key responsibilities include understanding business requirements, developing high-level designs, coordinating with development teams, and providing support to end users. The minimum qualifications required are 6-8 years of SAP MM/PP experience, completed at least 2 full cycle implementations, good exposure to interfaces, and excellent communication and teamwork skills. If you have a Bachelor's degree in Computer Science or relevant experience, we would like to hear from you.

Business Analyst III

Thermo Fisher Scientific

Bangalore Urban, Karnataka, India

Posted: a year ago

ThermoFisher is hiring for the position of Business Analyst III (Product Owner) in Bangalore. The role involves providing business and functional expertise, collaborating with global product management partners and customers, driving product roadmaps, and ensuring the team's adherence to quality and security standards. Mandatory skills include software development, SAFe framework, Java, Angular, AWS, Jenkins, testing, and prototyping. The candidate must have excellent communication and influencing skills.

Business Analyst - Finance

Thermo Fisher Scientific

Mumbai, Maharashtra, India

Posted: a year ago

Responsibilities: Projects and Enhancements Requirements elicitation Identify, create and facilitate business process design enhancements and changes ensuring systems provided meet the long-term business strategies Lead structured meetings and use collaborative workshops to assemble requirements and uncover expectations Elicit what is behind and underneath stated requirements rather than just collating and organizing requirements Challenge business partners as to whether an IT solution is pertinent or a change to business process would suffice Fully understand the business vision, needs, drivers for change, current struggles, internal and external factors and suggest solutions and alternatives Participate in reason development and ensure benefits are achievable and trackable   Design Produce understandable documentation of the final business requirements and processes maintaining a high professional standard Clearly define project requirements using appropriate documentation (business requirements, scope matrix, use cases, etc.) Address application displays, fields, and files as appropriate, and/or the process, rules, data, partners and capabilities of the solution Detail plan and success criteria as well as metrics to measure impact of changes and return on investment Provide testing scenarios to ensure the solution quality is appropriately validated in Development and Quality Assurance Communication and Demand Management Prioritize system functionality based on requirements and apply a Minimal Viable Product approach Act as the liaison between functional management and IT, performing as the internal “customer” during the build of the system Review design documentation with business users and represent the users with the Development Team Coordinate training and launch with functional users/management   Organizational Knowledge and Relationships Business Benefit Facilitate the prioritization of projects and enhancements with functional leadership Ensure that all changes deliver incremental business value for the effort required Strategy Understand our business and technical roadmaps and strategies View all requirements with a global perspective Continually look for options to address business difficulties Awareness Understand: Our team structure and business processes Technologies used by our business to support their business functions and in relation to the processes Current technologies and solutions in this business space Relationships Portray one IT team to the business, working as a liaison with other IT groups Represent the business impacts when a technology is having issues Resolve issues among IT partners off-line from our business partners   Minimum Requirements/Qualifications: Knowledge, Skills, Abilities Competent in Working with a high level of independence Prioritization of workload Planning and organizing Project and organizational change Problem solving Building and maintaining organizational relationships Advising others Challenging with integrity and negotiating solutions to improve commercial success within financial constraints Production of high-quality written documentation, communications materials and proficient in verbal communication Behaviors, be An analytical problem solver An open communicator Knowledge Technical understanding of IT and business Understand business operations and key organizational processes Demonstrable understanding of industry-standard project management methodologies together with a broad understanding of organizational change practices Demonstrable understanding of system and software quality assurance and methodologies Knowledge of applicable data privacy practices and laws Understanding of Finance Operations and in particular planning and fulfilment and the purchase-to-pay process in a multi-country, multi-distribution centre environment Familiarity with the procurement of and moving of hazardous products Education / Experience Consistent track record of success in business analysis Certifications in relevant IT disciplines Demonstrable experience in implementation of software solutions Demonstrable understanding of ERP systems in a finance environment

Business Systems Analyst ( Service Now)

Thermo Fisher Scientific

Bengaluru, Karnataka, India

+1 more

Posted: a year ago

Responsibilities:    Collaborate with HR professionals and stakeholders to understand HR processes and requirements for the ServiceNow HR module implementation.  Design and execute test plans and test cases to ensure the quality and accuracy of HR processes within the ServiceNow platform.  Perform end-to-end testing, including functional testing, system integration testing, user acceptance testing, and regression testing, to validate the HR module's performance and functionality.  Develop automated test scripts for regression testing using Automate Pro.  Work closely with developers, business analysts, and project managers to resolve issues, prioritize bug fixes, and enhance the HR module's performance and user experience.  Collaborate with HR professionals to understand user needs, provide recommendations for process improvement, and ensure alignment between HR requirements and technical solutions.  Stay updated with the latest ServiceNow HR module features, best practices, and industry trends to drive continuous improvement in the QA process.  Qualifications:    Bachelor's degree in Human Resources, Computer Science, Information Systems, or a related field.  Minimum of 2 years of experience as a QA Tester, preferably with experience in testing the ServiceNow HR module.  Strong knowledge of HR processes and workflows, with a focus on areas such as employee onboarding, offboarding, performance management, and employee self-service.  Solid understanding of software testing methodologies, including test planning, test case design, and defect management.  Experience with testing HR systems or modules within enterprise resource planning (ERP) systems is highly desirable.  Familiarity with ServiceNow platform and modules, with specific knowledge of the HR module and related functionalities.  Strong analytical and problem-solving skills, with the ability to analyze complex HR scenarios and provide innovative testing solutions.  Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse teams and stakeholders.   

Business Analyst SAP Service

Thermo Fisher Scientific

Mumbai, Maharashtra, India

Posted: a year ago

Position Summary: The SAP Service Business Analyst is responsible for methodically investigating, analyzing, and detailing business processes and requirements, identifying specific business benefits that could be gained from new or enhanced IT functionalities / features   In this role, you will act as a liaison between the business functions providing the business requirements, and the IT teams delivering the solution. You will collaborate with Business Leadership, Project Managers, IT delivery teams including external vendors to ensure quality project delivery in a cost-effective manner.   Key responsibilities Articulate & document business requirements in an analytical manner to find out the exact business need Bring in SAP standard processes to enhanced user experience, business effectiveness and efficiency Understand how new changes in one functional area can impact other functions Create strategic roadmap for SAP CS module in the given business environment & needs Work as a critical link between IT and Business teams to mitigate challenges, risks and issues Work with multiple partners to drive solution architecture, timely delivery with quality output Management and accountability for the achievement of all Metrics (SLAs) Suggest process improvements and automation Provide solutions in an Agile setting Work with various partners to build project plans – Scope definition, Timeline and Budgeting Train Super Users for new solutions implemented and ensure training to all relevant users in a ‘collaborative’ way Resolving day to day issues in SAP CS area Make SAP configurations for standard changes Support cutover activities for project and Master Data governance   Key Skills: Solid grasp of functional SAP Customer Service/ Service Management Knowledge on SAP configuration, SAP CS integration with other modules, writing Functional Specifications, Interfaces, iDocs, LSMW etc. Ability to work on add-on applications for Process Automations using SAP Understand budget related to aspects of project management – CAPEX / OPEX Possess good communication skills (verbal and written) Strong problem solving skills with ability of driving continuous process improvement Ability to prioritize work & complete the activities   Qualifications & Experience Bachelor's degree in Computer Science, Information Systems or equivalent experience 8-10+ years of experience in SAP Customer Service (CS). Having knowledge of other SAP modules is an added advantage    In depth understanding of Service Operations in multi-country SAP template solution Expert knowledge of business processes in Service operations including Finance integration SAP module/other IT certification

Systems Analyst III

Thermo Fisher Scientific

Bengaluru, Karnataka, India

Posted: a year ago

Key Duties and Responsibilities · As a key member of the SAP Core team, provide support to the business community for SAP in the PP/QM Functional Support area. This includes all new projects as well as production support across all functions within SAP. · Provide estimates for the configuration and unit testing activities of a project when needed. · Design and configure solutions in the production planning/quality management space of multiple SAP environments. · Support of production planning interfaces along with assistance from technical team-members for numerous legacy and third-party systems using a variety of techniques such as LSMW, BAPI, IDOC, RFC calls, BDC, and call transaction update methods. · Assist with program performance optimization from the functional end with assistance from technical team-members on tuning where necessary. · Research and apply OSS notes. · Write detailed user documentation (functional specifications) of customized program functions. · Cross-team communication and teamwork. · Supervise and report to management on the status of project efforts, anticipating/identifying issues that inhibit the focus objectives of project goals and implementing corrective actions. · Perform other duties as assigned. · Participate in off-hours meetings. Skills & Experience · Degree in Computer Science or related field with 7+ years of work experience. · 6 to 9 years SAP PP/QM experience in SAP ECC 6.0 and S/4 HANA. · Experience in several of the following multi-functional modules: PP/QM, MM/WM, SD. · Demonstrable ability to be flexible and work hard, both independently and in a team environment, in a high stress environment with changing priorities. · Strong analytical skills required, including a detailed understanding of how to interpret customer business needs and translate them into application and operational requirements. · Excellent verbal and written communication skills in English and the ability to communicate optimally with a diverse group, executives, managers, and domain authorities. · Self-managing and self-motivating; able to meet customer achievements and expectations. Additional Skills · Relevant technical certificates a plus. · Completed at least 1 full cycle implementation. · Knowledge of NetWeaver 7.0 experience is helpful. · Knowledge of PP/DS is beneficial. · Knowledge of BI is beneficial. · Utilization of Solution Manager-Charm for transport management. · Utilization of ITSM system such as Service-Now, SolarWinds, etc.

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