Responsibilities:

Projects and Enhancements

• Requirements elicitation
• Identify, create and facilitate business process design enhancements and changes ensuring systems provided meet the long-term business strategies
• Lead structured meetings and use collaborative workshops to assemble requirements and uncover expectations
• Elicit what is behind and underneath stated requirements rather than just collating and organizing requirements
• Challenge business partners as to whether an IT solution is pertinent or a change to business process would suffice
• Fully understand the business vision, needs, drivers for change, current struggles, internal and external factors and suggest solutions and alternatives
• Participate in reason development and ensure benefits are achievable and trackable

Design

• Produce understandable documentation of the final business requirements and processes maintaining a high professional standard
• Clearly define project requirements using appropriate documentation (business requirements, scope matrix, use cases, etc.)
• Address application displays, fields, and files as appropriate, and/or the process, rules, data, partners and capabilities of the solution
• Detail plan and success criteria as well as metrics to measure impact of changes and return on investment
• Provide testing scenarios to ensure the solution quality is appropriately validated in Development and Quality Assurance

Communication and Demand Management

• Prioritize system functionality based on requirements and apply a Minimal Viable Product approach
• Act as the liaison between functional management and IT, performing as the internal “customer” during the build of the system
• Review design documentation with business users and represent the users with the Development Team
• Coordinate training and launch with functional users/management

Organizational Knowledge and Relationships

• Business Benefit
• Facilitate the prioritization of projects and enhancements with functional leadership
• Ensure that all changes deliver incremental business value for the effort required
• Strategy
• Understand our business and technical roadmaps and strategies
• View all requirements with a global perspective
• Continually look for options to address business difficulties Awareness
• Understand:
• Our team structure and business processes
• Technologies used by our business to support their business functions and in relation to the processes
• Current technologies and solutions in this business space
• Relationships
• Portray one IT team to the business, working as a liaison with other IT groups
• Represent the business impacts when a technology is having issues
• Resolve issues among IT partners off-line from our business partners

Minimum Requirements/Qualifications:

Knowledge, Skills, Abilities

Competent in

• Working with a high level of independence
• Prioritization of workload
• Planning and organizing
• Project and organizational change
• Problem solving
• Building and maintaining organizational relationships
• Advising others
• Challenging with integrity and negotiating solutions to improve commercial success within financial constraints
• Production of high-quality written documentation, communications materials and proficient in verbal communication
• Behaviors, be
• An analytical problem solver
• An open communicator
• Knowledge
• Technical understanding of IT and business
• Understand business operations and key organizational processes
• Demonstrable understanding of industry-standard project management methodologies together with a broad understanding of organizational change practices
• Demonstrable understanding of system and software quality assurance and methodologies
• Knowledge of applicable data privacy practices and laws
• Understanding of Finance Operations and in particular planning and fulfilment and the purchase-to-pay process in a multi-country, multi-distribution centre environment
• Familiarity with the procurement of and moving of hazardous products

Education / Experience

• Consistent track record of success in business analysis
• Certifications in relevant IT disciplines
• Demonstrable experience in implementation of software solutions
• Demonstrable understanding of ERP systems in a finance environment