The Legal Operations Analyst supports in execution and enforcement of system and operations to support our Global Legal Team and the Global Client Contracting Policy. This role is crucial in driving operations related activities and innovation in the team. Update contracts, coordinate with legal team stakeholders, upload documents, maintain databases, identify inefficiencies, and assist in ad hoc projects.
WHAT YOU'LL DO
The Legal Operations Analyst supports in execution and enforcement of system and operations to support our Global Legal Team and the Global Client Contracting Policy. This role is expected to contribute to the team's priorities and
organizational excellence aspirations by assisting our legal team in continually contributing to our operationalizing
practices and updating processes.
This position is crucial in driving operations related activities and innovation in the team, such as:
- Updating contracts / templates/ clauses in contract management systems
- Working and coordinating with legal team stakeholders such as attorneys, legal team squads, other functions outside the legal team, such as local finance teams, commercial teams, case teams
- Uploading of documents, processing of submissions for executed contracts by checking them against designated checklists, and completion of records within various systems allotted.
- Upkeeping and maintaining of databases through short duration projects
- Helping attorneys with their contract upload related queries.
- Assisting in the preparation of standard metrics/ KPIs
- Tracking/ monitoring/ informing key stakeholders of key contractual milestones/ renewal dates.
- Identifying areas of inefficiencies within the team processes and systems to increase the efficiency of the team through user feedback and planning.
- Working with internal stakeholders and legal team members from time to time on ad hoc projects in the team
- Handling any ad hoc requests for non-standard data sets from key stakeholders
- Completion of all contracting requests as assigned by the Legal Team allocator and/ or Manager.
- Coordinating for updating of any contract types/ templates/ clauses in the system
Job responsibilities:
Leadership
- Assist in setting goals for the contracting team.
- Support the implementation of key efficiency initiatives to ensure the success of the group.
- Build consensus and ensure that the team’s efforts align with Legal Team goals/ objectives/ aspirations.
- Identify and develop methods to improve productivity and efficiency of the Ops team.
Planning and Execution
- Develop strategic and operational plans for the group, managing execution, and measuring results – all done in coordination with the Manager.
- Create and implement feedback loop and promote continuous improvement of processes through stakeholder analysis and demand.
- Work with SME(s) to ensure all templates/ clauses/ contracts/ etc are updated on a timely basis in the system.
YOU'RE GOOD AT
Building relations
- To build partnerships with stakeholders, within the business units, functional departments and with other functional teams
- To build partnerships with vendor to coordinate project work and enhancements.
Problem solving, analytical skills and decision making.
- To identify opportunities and propose projects to improve processes and system.
- To solve day-to-day issues with operations to ensure systems meet user, business and group requirements.
- To build playbooks and working manuals from time to time, project based, or process based.
- Have strong analytical skills.
Work management, organization and planning
- To manage and keep the growing resources of the team organized and available for use.
- To oversee system training documentation to ensure is kept up to date for key stakeholders.
Customer and business focus
- Candidate must be pragmatic, high-energy professionals, with personal and professional self-confidence.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Basic Requirements
- Bachelors degree required
Work Experience
- Minimum of 3 years of professional experience in business environment
- Experience working within legal environment a plus
Technical Skills
- Professional certifications a plus
Computer Skills
- Strong command of Microsoft Office especially Excel, PowerPoint and Word
Language Skills
- Excellent written and oral communication skills
Global Experience
- Flexibility to support the team to cater to a diverse, international set of stakeholders. Willingness to be flexible with regard to office timings to work with team members based in offices outside India.