Revenue Manager
Indian Hotels Company Limited (IHCL)
Mumbai, Maharashtra, India
Job Description Job Responsibilities Analyse short- and long-term forecasting, analyse trends in group inventories & rates to include occupancy, goals, product line and strategic sales goals. Analyse and monitor marketing channels, key and other account production. Ensure that all major channels of distribution - Internet, GDS, CRO, Wholesale - effectively support the hotel and maintain rate parity. Conduct a weekly Revenue Management Meeting where the current 120-day booking period is evaluated for proper rate and availability control. Update all channels of distribution as needed with rate or inventory restrictions. Receive all definite and tentative group bookings and provide the General Manager with qualified analysis of how each booking will impact occupancy, average rate and rooms profit over the dates in question. Work with each department to develop property-specific strategies to ensure positive growth. Establish appropriate goals and benchmarks in order to effectively measure performance. Monitor and analyse the competition weekly through competitive shops, internet, news reports to identify selling strategies and emerging trends. Explore and provide variations in the market mix which would stimulate additional revenue without increasing costs. Responsible for the maintenance of any software programs which contribute to the management of revenue. Work on all Revenue Management projects as requested e.g., implementing formal End of Month reporting process at each hotel, providing roll up reporting for corporate users and the brand team, etc. Assist with implementation of Revenue Management basics and standards. Implement tools to automate and streamline consultations as well as document action plans. Foster a culture of Revenue Management throughout all departments of the hotel. Develop and implement succession planning for Revenue Management talent
