JOB TITLE: Linux Systems Administrator

REPORTS INTO: Linux Manager

JOB DESCRIPTION:

A Systems Administrator is a key element in providing Fanatical support to our customers and is expected to provide a high level of professional care and technical support over the phone and in support tickets.

As a Systems Administrator you are expected to apply thorough problem-solving techniques to identify the source of the problem and own the issues through to resolution, whilst keeping the customer up-to-date and reassured with updates over the phone and ticketing system.

You will also give advice on best practices or potential pitfalls that you identify and suggest alternatives that may better serve the stability, security and performance of the customer’s solution.

JOB REQUIREMENTS:

Technical:

• General knowledge (Networking, hardware, software, DNS)

• RedHat Linux (RHCE level)

• Strong Apache and MySQL experience

• System services (i.e Apache, mail transfer agents (sendmail,postfix,qmail)FTP, SSH and PHP

• Clustering Experience

• Understand purpose of firewalls and load balancers, VPN and SSL technologies

• Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences

• Creative and collaborative team player

• Ownership and follow-up skills

• The ability to response effectively under pressure

Personal:

• Excellent verbal and written skills

• Creative and collaborative team player

• Must be able to multi-task

• Ownership and follow-up skills

• The ability to respond effectively under pressure