Network Consultant
Responsibilities:
Install all new hardware, systems, and software for networks.
Install, configure, maintain and upgrade network services, equipment, software and devices.
Manages all back‐up and restore of equipment configuration.
Plans and supports network and computing infrastructure.
Documents network problems and resolution for future reference.
Monitors network performance and implements performance tuning.
Oversee software and network security.
Maintains inventory of equipment and parts as well as documentation of vendor activities
Develops and documents system standards for network and security devices
Recommend and schedule repairs to the LAN/WAN/Firewall/Cloud Proxy/F5.
Coordinate with external parties and customers for problem resolution, including hardware fix and replacements.
Handle 2nd / 3rd level escalation from Service Desk team
Troubleshoot network/security related problems to restore services to meet stated SLA/SLO
Assist in Problem Management, Availability Management, Capacity Management, IT Service Continuity Management and Information Security Management
Being part of the 24x7 on‐call support rotation
Administer TACACS+
Administer Cisco Routers/switches, firewalls, SSLVPN, Zscaler Proxy and F5 load balancers
Security Infrastructure review and design.
Education: Bachelor’s Degree in Computer Science, Information Technology or similar.
Good written and verbal English skills
Preferred Certifications: CCNA, CCNP, CCIE, PCNSE, ITIL
At least 4 year(s) of experience in the following:
Switches, Routers, Firewalls, Proxies, Load-balancer (LAN, WAN, TCP/IP, DNS, UDP, EIGRP, BGP, OSPF, NHRP, MPLS, VPLS, VPN Velo Cloud SDWAN, Palo Alto & Zscaler.)
Should have experience in Velo-Cloud SDWAN
Should have experience in Palo Alto Firewall
Should have experience in Cloud Proxy- Zscaler- ZIA, ZPA and ZDX
Network monitoring (SolarWinds & SNOW)
Handles highly confidential information/material.
Ability to communicate orally and written in a professional manner
Prior experience supporting, implementing and/or administering networks such as Microsoft Windows Active Directory
Strong analytical skills
Requires a thorough knowledge of networking essentials.
Experienced in a data centre and or vendor environment with frontend interaction with customers
Strong interpersonal and communication skills
Capable of explaining simple procedures in writing or verbally and writing basic documentation
Flexible, open mind, self-motivated and reliable person
Being able to work independently and facing stress
Willing to propose ways to improve efficiency