Senior Manager - Competition Intelligence
Genpact
Gurgaon, Haryana, India
Responsibilities · Develop an excellent understanding of the Transformation Services and Intelligent Operations space and build domain expertise in team · Operationalize, streamline processes, and automate call out toll gates, manage multiple/ complex disparate projects through to completion · Build relationships with key stakeholders at a senior level (regularly targeted cadences), drive collaboration, and deliver quality and value add in a short span of time · Secondary research (analyst reports, databases, google research, etc. for competition analysis): Shift through and collate relevant information on Genpact competition · Primary Research/ Interviewing Genpact VP+ population and External experts: Interview senior G leaders and external experts to get inputs/ information on the competition · Analyze: Expertise in leveraging structured consulting engagement methods, including action-oriented project scoping, hypothesis-driven research, creative use of analysis methods to drive beyond the obvious, and report writing based on a fact-supported storyline leading to action; Develop insights by evaluating competition scenario leveraging competition benchmarking models; analyze data-sets internal sources to draw inferences and relevant business insights · Disseminate vertical and service line-wise win-loss analysis/ learnings and scale-up win/loss reviews to enhance attack & mitigate loss; govern and track actions across the sales cycle · Track: Ability to track competition dynamics on real-time basis and provide triggers/insights on competition displacement strategy · Create Corporate, Service line and Digital specific Battlecards · Deliverable: Develop well structured, storyline, MECE, top-down decks that are easy to consume for the senior executives to support critical decisions during deal situations Qualifications we seek in you! Minimum qualifications · MBA; Prior experience in Research and Consulting · Relevant work experience in strategic research and consulting · Working knowledge of analytical tools - SAS, PowerBI, Stat testing etc. · Good research and analytical skills: ability to analyze data sets (internal/ external data-sets) and reports (analyst reports, secondary research) · Primary research/ interviewing skills: Should have exposure to interviewing senior executives to get inputs/information that’s not-so-obvious · Business problem solving expertise to drive C-Level projects for strategic planning & sales/deal support · Flexible, diligent, motivated, reliable, and proactive personality with superior problem-solving skills · Develop an advisory relationship with senior leaders to understand their key issues and deliver related competition/market insights, Reporting to senior leadership and board on competition and business insights · Track competition for business model, strategy, outlook, periscope view of competitors to counter · Real time intel on deals and advise on competitor displacement strategy on key deals; Recommend best practices to drive improvement with supporting benchmarking data/analysis · Good interpersonal and communication skills: Work with senior leaders (VPs, SVPs) to seek input; multitask in a fast-paced environment Preferred qualifications · Good storyboarding and messaging skills to present findings at an executive level
