Job Responsibilities:
Global Network Operations:
• Support, maintain and solution network global infrastructure (Data, Security) as part of the global network operations team, organized by region (APAC, EMEA & Americas) in a “follow the sun” model.
• Troubleshoot complex network (LAN, WAN, DNS, etc.) and firewall-related issues.
• Acts as primary point of escalation and subject matter expert for network operations in the Asia Pacific region.
• Provide technical leadership and expertise to the global operations team, particularly in the Asia Pacific region.
• Proactively pinpoint and eliminate network performance bottlenecks impacting business workloads and steadily improve network uptime.
• Proactively work to enhance network security and participate as needed in security incident response efforts as a network SME.
• Continuous improvements - participates in Problem Management, post-mortems, root cause analysis and accelerate/advance the resolution of incidents impacting critical production environments & prolonging escalations.
Global Network Solutions, Implementation and Technology:
• Contribute in exciting global network projects – site buildouts, new acquisitions, new technology deployments, technology refreshes, network security enhancements, etc.
• Stabilize newly deployed cutting edge network solutions
• Potentially assist with business engagement/stakeholder communications for new deployments or continuous improvement initiatives. Candidate needs to be comfortable with collaborating closely with business stakeholders.
• Willingness to work flexible hours including weekend and holiday coverage for any operational or project needs.
• Travel as needed to support deployment activities throughout the Asia Pacific region.
Job Qualifications
We’re looking for a diversely skilled, experienced network engineer with these qualifications:
• BS in Engineering, Computer Science or Information Technology or equivalent certification and/or experience
• 3 - 5 years of hands-on network and security experience.
• Cisco certification is a must, preferably CCNP. More advanced certification and/or security specialization are a plus.
• An ideal candidate will have experience or certification with some or all of the following technologies:
- SolarWinds
- Palo Alto Networks firewalls
- Fortinet firewalls
- Riverbed Steelhead
• Wan Optimization
• Performance Management
- Cisco SDWAN
- Cisco Wireless
- Cisco Routing/Switches (Catalyst and Nexus platforms)
- Cisco Application Centric Infrastructure
- Cisco Identity Services Engine
- Cisco DNA Center
- InfoBlox DDI
- A10 Load Balancers
- Juniper Switches