Role Proficiency:

Perform end-to-end management of a single or portfolio of projects with TCV 500K - $1Mn in deliverables based or outcome-based model by delivering the agreed scope within the agreed timelines and cost. Fully ensuring the success and acceptance criteria of the project are met and customer satisfaction is enhanced.
 

Outcomes:

1.      Identify key stakeholders to ensure establishing and maintaining positive business relationships among stakeholders (internal or external)
2.      Maintain regular communication with customer / partner / supplier; addressing needs through empathy with their environment
3.      Define activities responsibilities critical milestones resources skills needs interfaces and budget. Optimize costs and time utilization minimise waste and deliver projects on time and budget as per the contract and agreed scope with a high quality result.
4.      Anticipate all possible risks and manage them by applying the suitable risk management strategy; developing contingency plans.
5.      Define and implement the governance model as per the project needs
6.      Plan and implement metrics driven management model and quantitatively assess the project health
7.      Orchestrate projects to develop or implement new internal or externally defined processes to meet identified business needs.
8.      Effective implementation of software delivery methodologies and instil customer’s confidence
9.      Build manage and nurture high performing teams providing individual and team mentoring ensuring high levels of team engagement and developing capabilities within team ensuring seamless communication and resolving conflicts
10.   Adopt and build software engineering best practices which can be leveraged by other teams

Measures of Outcomes:

1.      Sprint velocity/team productivity
2.      Planned schedule vs actual
3.      Planned effort vs actual
4.      Planned cost vs actual
5.      Retention
6.      Requirement stability and effectiveness of scope change management
7.      Product quality (rework effort defect density defect leakage in various phases and number of rejected defects)
8.      Risk management index
9.      Adoption of reusable components and artefacts
10.   Customer satisfaction
11. Team satisfaction

Skill Examples:

1.      Impact and Influence
2.      Relationship building
3.      Project strategy planning
4.      Identify project risks and define action plans to manage
5.      Define a project plan by breaking it down into individual project tasks
6.      Communicate project progress to all relevant parties reporting on topics such as cost control schedule achievements quality control risk avoidance and changes to project specifications
7.      Delegate tasks and manage team member contributions appropriately
8.      Manage external contracted resources to achieve project objectives
9.      Optimize project portfolio timelines and delivery objectives by achieving consensus on stakeholder priorities
10.   Assess the project heath using quantitative measures and change the course of action as needed
11.   Conflict management within the team and with external stakeholders
12. Collaborate with different techno-functional teams within own and customer organization to ensure the right standards and practices are implemented

Knowledge Examples:

•      A project methodology including approaches to define project steps and tools to set up action plans
  1.      Technologies to be implemented within the project
  2.      Company business strategy and business processes
  3.      Development and compliance with financial plans and budgets
  4.      IPR principles and regulation
  5.      Structured project management methodologies (e.g. agile techniques)
  6.      Estimation techniques
  7.      Metrics analysis and quantitative management
  8.      Root cause analysis
  9.   People management including goal setting growth aspects and coaching
  10.   Understanding of the quality and governance models of UST and the customer; aligning the deliverables to meet those standards