Role Proficiency:

Analyse the business needs of a client in order to recommend and evaluate solutions to those needs independently. Perform Business Analysis tasks independently and be able to guide junior BAs
 

Outcomes:

1. Use analytical skills and judgment to identify prioritize structure and solve complex problems
2. Work closely with customer to understand and define enterprise goals and objectives
3. Immensely contribute to the sprint planning and estimation by highlighting dependencies constraints impact from a business standpoint
4. Be the face of the team to the customer and act as a SME for all of the business and strategic needs
5. Understand and use BA knowledge areas appropriately as required by the business problem
6. Analyse business needs and solutions Devise strategies and Facilitate stakeholder collaboration effectively and efficiently
7. Validate and verify information to identify solution options that meet business needs
8. Align the designed and delivered solutions with stakeholder needs
9. Establish and implement effective requirement creation and management practices
10.   Champion requirements Elicitation using proven techniques like interviews document analysis requirements workshops storyboards surveys site visits business process descriptions use cases scenarios event lists competitive product analysis task and workflow analysis and/or viewpoints
11.   Define the solution approach identify business improvement opportunities allocate requirements across solution components and develop design options that achieve the desired future state
12.   Define software quality attributes external interfaces constraints and other non-functional requirements
13.   Monitor the market for technologies/processes to manage business analysis Information
14.   Develop training materials and “tips” that stakeholders can leverage to improve their efficiency in using business analysis tools.
15.   Work with large or multiple teams that span functions issues locations and time zones to coordinate roles responsibilities and interdependencies of all team members
16.   Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization
17.   Develop an innovative approach for using new tools templates and processes
18.   Develop engagement strategies to support organizational transformation
19.   Be able to assist in driving transformational program(s) for the organization/customer’s enterprise

Measures of Outcomes:

1. Business value addition
2. Communication effectiveness
3. Customer feedback
4. Business Analysis processes and tools
5. Reusable artefacts/methodologies for use across organization
6. Trainings undertaken/given

Skill Examples:

1. Analytical organizational and problem-solving skills - Proficiently use Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Rapidly assimilate various types of information. Quickly choose effective and adaptable methods to learn and analyse the media audiences problem types and environments. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking
2. Behavioural Characteristics – Exhibit behavioural characteristics to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability.
3. Business Knowledge – Have a very good knowledge to perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations
4. Communication Skills – adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods – verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions

Knowledge Examples:

Strategist expertise level in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis)

1. Business Analysis Approach·  Develop and proactively drive adoption of tools templates and processes for planning a business analysis approach.·  Create new and innovative formal and informal processes tools or·  techniques that others can leverage during discovery to isolate critical Information·  Create innovative ways of performing this task using common techniques.
2. Stakeholder Engagement·  Develop engagement strategies to support organizational transformation.·  Develop stakeholder engagement strategies to address stakeholders that resist change.·  Engage others in a discussion where they share information with the Lead BA that they are not willing to share with other individuals.·  Capture best practices in planning stakeholder engagement and broadcast them to the business analysis community.·  Create innovative ways of performing this task using common techniques.
3. Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes.
4. Create new methods for locating data and how to analyze its accuracy and importance.
5. Business Analysis Information Management·  Develop a new organizational structure for managing business analysis information.·  Monitor the market for technologies/processes to manage business analysis Information·  Develop training materials and “tips” that stakeholders can leverage to improve their efficiency in using business analysis tools.
6. Business Analysis Performance Improvement ·  Develop new processes to identify and overcome business performance issues.·  Develop non-traditional ideas for identifying business analysis performance improvement opportunities.·  Create new tools and strategies for identifying innovative solutions·  Continually monitor processes seeking opportunities for improvement·  Recognized by leadership as an authority in analyzing performance and developing improvement plans
7. Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes.·  Develop a repeatable approach for others to use for communicating business analysis information.·  Recognized as an authority on how to customize messaging to various levels of an organization.·  Foster collaborative approach to collect feedback opinions and acceptance towards the adoption of new approaches to communicate business analysis information and to collect feedback and opinions·  Have been recognized by leadership as an authority in enhancing collaborative relationships with stakeholders at all levels of the organization.·  Consistently maintain enriched relationships with stakeholders
8.   Strategy Analysis·       Analyse current state to understand the reasons for change the impact of the change·       Apply foresight when connecting concepts to enterprise components.·       Apply foresight to predict external drivers for change and draw from experience to recommend how to address them.
9. Future State definition·       Consistently influence business policies and practices.·       Develop approaches and tactics for developing greater organizational understanding.·       Create new ways to identify all potential alternatives to address business needs.·       Have been recognized by leadership as an authority in determining the conditions to meet the business need
10.   Risk Assessment·       Apply foresight to identify and overcome potential roadblocks that might lead to a negative consequence·       predict what competitors will do and how to counteract it.·       recognized by leadership as an authority in preventing undesirable consequences while transitioning to the final future state