Role Proficiency:

Perform end-to-end management of a single project up to TCV of 500K with time and effort based or deliverable based model; by delivering the agreed scope within the agreed timeline and cost. Ensure the success and acceptance criteria of the project are met enhancing customer satisfaction.
 

Outcomes:

1.      Identify key stakeholders ensuring establishment and maintaining positive business relationships among stakeholders (internal or external)
2.      Maintain regular communication with customer; addressing needs through empathy with their environment
3.      Define activities responsibilities critical milestones resources skills needs interfaces and budget. Optimize costs and time utilisation minimize waste and deliver projects on time on budget as per the contract and agreed scope with a high quality result.
4.      Anticipate all possible risk manage them by applying the suitable risk management strategy; while developing contingency plans.
5.      Implement the governance model defined for similar projects
6.      Track and reports project KPIs and analyze project health
7.      Effective implementation of software delivery methodologies to improve project KPIs
8.      Provide individual and team mentoring; ensuring high levels of team engagement and developing capabilities within team
9.      Adopt and build software engineering best practices which can be leveraged by other teams

Measures of Outcomes:

1.      Sprint velocity/team productivity
2.      Planned schedule vs actual
3.      Planned effort vs actual
4.      Planned cost vs actual
5.      Retention
6.      Requirement stability and effectiveness of scope change management
7.      Product quality (rework effort defect density defect leakage in various phases and number of rejected defects)
8.      Risk management index
9.      Adoption of reusable components and artefacts
10.   Customer satisfaction
11. Team satisfaction

Skill Examples:

1.      Impact and Influence
2.      Identify project risks and define action plans to manage
3.      Define a project plan by breaking it down into individual project tasks
4.      Communicate project progress to all relevant parties reporting on topics such as cost control schedule achievements quality control risk avoidance and changes to project specifications
5.      Delegate tasks and manage team member contributions appropriately
6.      Assess the project heath using quantitative measures and change the course of action as needed

Knowledge Examples:

•      Technologies to be implemented within the project
  1.      Structured project management methodologies (e.g. agile techniques)
  2.      Estimation techniques
  3.      Metrics analysis and quantitative management
  4.      Root cause analysis
  5.      People management including goal setting growth aspects and coaching
  6.      Understanding of the quality and governance models of UST and the customer; aligning the deliverables to meet those standards