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Process Developer - OTC

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We are hiring for the role of PD, Order to Cash. The candidate will be responsible for day-to-day operations and maintaining SLA. They should have a deep understanding of cash application and the ability to solve queries and coordinate with customers.

Inviting applications for the role of PD, Order to Cash 
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer 


Responsibilities
•    Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
•    Identify and resolve unidentified cash and lead end to end process of Cash applications.
•    Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
•    Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
•    Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund


Qualifications
Minimum qualifications
•    Graduate in Commerce (B.Com)
•    Meaningful Experience
Preferred qualifications 
•    Excellent English language skills (verbal and written)

 

Set alert for similar jobsProcess Developer - OTC role in Gurgaon, India
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Company

Genpact

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Operations

Locations

Gurgaon, Haryana, India

Qualification

Bachelor

Applicants

Be an early applicant

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