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Process Developer, I2C

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We are inviting applications for the role of PD Collections. Collect the delinquent amount from the customer, make collection calls and reconcile orders. Inbound and outbound calling. Provide payment plans based on customer requirements.

We are inviting applications for the role of PD, Collections


Responsibilities
•    Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
•    Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
•    Inbound & outbound calling
•    Provide payment plans basis customer requirement


Qualifications we seek in you
Minimum qualifications
•    Graduate (in any stream)
•    Relevant experience
•    Excellent Communication Skills (verbal and written)
Preferred qualifications
•    Good customer handling skills
•    High Energy level

Set alert for similar jobsProcess Developer, I2C role in Gurgaon, India
Genpact Logo

Company

Genpact

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Operations

Locations

Gurgaon, Haryana, India

Qualification

Bachelor

Applicants

Be an early applicant

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