JOB DESCRIPTION

Overview

Microsoft’s Cloud business is experiencing explosive growth, and the Capacity, Supply Chain & Provisioning (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

To help us accelerate achieving our objectives, growth and transformation, we are looking for a Business Manager to work in our India COE team within CSC. The role will work with our India CoE GM and Leadership team in driving the rhythm of the business, budget and PCN management, business programs, driving organizational initiatives, and business processes. This individual will also work closely with the wider IDC Business Management community in C+AI. This individual must have a blend of business management, program management and operations skills to be successful.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Management and controls of budget, PCNs and recruiting processes within the Cloud Supply Chain India COE team
• Support the India CoE GM and Leadership team in the Cloud Supply Chain India CoE team in running the operations of the business, including requesting input from team members and collating weekly and monthly business review documents, reports, PPTs, whitepapers, team meetings, All Hands etc.
• Manage and run the rhythm of the business (ROB) for the Leadership of the Cloud Supply Chain team
• Identity programs that are required to drive long term business improvements within the Cloud Supply Chain team
• Manage large scale programs from scoping to execution and delivery
• Manage virtual teams to deliver on programs driving significant impact without direct authority
• Manage projects and processes driving measurable results to deliver business impact
• Run and manage operational initiatives end to end
• Identify and drive options to improve operational process improvements
• Develop strong process flows and documentation to roll out across the team
• Manage systematic documentation storage across the team
• Develop reports and analyze data identifying insights and areas for improvement

Required Qualifications:
• Bachelor's Degree in Business, Operations, Finance or related field AND 8+ years work experience in program management, process management, process improvement OR equivalent experience.
 

Preferred Qualifications:
• 2+ years (several years of) supply chain or operations domain experience preferred
• Strong organization skills with demonstrated ability to be adaptable and resilient
• Proactiveness and a strong positive outlook and approach to change management
• Strong business acumen and mental agility to ramp quickly across our diverse business and offerings
• Enjoy working under pressure and deadlines, be able to work independently, with a strong ability to manage complexity while driving clarity
• Demonstrated strong capability in reporting, verbal and written communications skills across a geographically dispersed audience
• Experience in managing virtua