JOB DESCRIPTION

We are looking for exceptional CRM developers to join our Investor Relations Tech (IR Tech) team based in Hyderabad/Bengaluru/Gurugram. IR Tech team is focused on building technology tools for our global Investor Relations team. One among several functions of our business team is to manage relationship with prospective investors. And the team has shortlisted Microsoft Dynamics 365 (D365) as the CRM platform for this purpose. While D365 has out-of-box solutions that may work, our business, given our unique culture, has several processes that demand numerous advanced features in a CRM tool. Therefore, the tech team will build several customizations using power platform as well as Dynamics specific tools and APIs. This role is specifically to implement our IR CRM requirements on MS Dynamics 365.

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What you’ll do day-to-day

In this role, you’ll work with the product owner and manager to plan and execute the end-to-end solutions on the Dynamics 365. You’ll refine the product requirement working with the stakeholders after careful evaluation of the feasibility in order to attain the highest business impact. You’ll be responsible for building and deploying required customizations to achieve the business goal using power apps and Dynamics 365 APIs. You’ll also be expected to work with product owner, QA, and tech leads to make sure the implementation is robust, scalable and come up with implementation ideas and present the solution to the stakeholders wherever appropriate. Additionally, you’ll be responsible for day-to-day support and maintenance of the production environment of the CRM platform. Furthermore, you’ll be expected to work with Microsoft support and related external vendors in the event of support fixes as well as consultation. You’ll also drive all license related tasks collaborating with Systems team, InfoSec team and the Legal and Compliance team.

Who we’re looking for

• The candidate should be an expert in configuring and customizing Microsoft Dynamics 365 for a fairly complex end-to-end business process, with and experience of least three to four years.
• The ideal candidate should have excellent working knowledge of the Microsoft Power Platform tools and technologies.
• The candidate should also have hands on experience in building customizations on D365 using JavaScript, ReactJS and write custom plugins using C# and .NET.
• The ideal candidate should possess good understanding of the MS Azure services.
• Candidate should also have exceptional inter-personal and communication skills to drive stakeholder discussions on the implementation and maintenance.

At the D. E. Shaw group, we believe the diversity of our employees is core to our strength and success. We are committed to supporting our people in work and in life, which is why we offer benefits such as a family planning and surrogacy program and a charitable gift match to all full-time employees.

Additionally, our staff-led affinity groups are pillars of our community, helping to celebrate diversity, promote leadership and development opportunities, and facilitate inclusive mentorship. Members and allies organize a wide range of educational and social programming, from expert talks to film festivals.

Candidates with relevant experience looking to restart their careers after a break are encouraged to apply for this position.

The members of the D. E. Shaw group do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, caregiver status, or any other category protected by law. We are committed to the principles of diversity, equity, and inclusion, and are eager to hear from individuals having a wide range of backgrounds and personal characteristics.

Candidates who are residents of California (any such candidate, a “California Resident”) should click here for our CCPA Recruitment Personal Information Privacy Notice.

The D. E. Shaw group may collect, use, hold, transfer, and process candidates' resumes and associated information (including personal information contained therein) for purposes reasonably related to their application, including without limitation: review and management of employment applications and supporting materials; administration and management of offers to and communication with candidates; and administration, management, and improvement of the recruiting operations of the D. E. Shaw group; and/or where reasonably required in connection with a proposed sale, spin-out, reorganization, or outsourcing of all or some of the business of the D. E. Shaw group. The D. E. Shaw group will not use such information for purposes unrelated to the foregoing, such as direct marketing of third-party products to candidates, without candidate consent. As used herein, the term "personal information" is meant to broadly describe information identifying or relating to a specific individual; it is intended to encompass "personal data," "sensitive personal data," and "personally identifiable information" and similar terms, as those terms are defined by law in the jurisdictions in which the D. E. Shaw group operates.

The D. E. Shaw group may transfer such personal information within and outside the country and jurisdiction of the locations where the D. E. Shaw group maintains offices, to other D. E. Shaw group affiliates, to government and regulatory authorities, and to third parties which provide or may provide support and/or services to the D. E. Shaw group and for the purposes set forth above. The persons who may have access to this personal information are other employees of the D. E. Shaw group, in connection with the performance of their duties of employment, and the other parties listed above, in connection with the business of the D. E. Shaw group. (Of course, candidates will be considered for employment opportunities only in those countries in which they express interest.)

The D. E. Shaw group will use reasonable care to maintain the confidentiality of personal information (including appropriate technical measures against unauthorized or unlawful processing and against accidental loss or destruction of, or damage to, such information) and will retain such data as required by applicable law or regulation. Candidates have the right to request access to, and correction of, their personal information in accordance with applicable law; any such request should be submitted to recruiting.india@deshaw.com. Candidates who have submitted a resume to the D. E. Shaw group and do not wish to proceed with their applications should email cvwithdraw@deshaw.com. Personal information of candidates who have been the subject of background checks may have been transferred in accordance with applicable regulations, and any concerns with such transfers should be submitted to backgroundcheck-inquiries@deshaw.com.

The D. E. Shaw group may retain candidates’ information for prospective recruiting activities, including sourcing candidates for employment opportunities and for organizing events with prospective candidates, in accordance with our internal data retention procedures. Candidates who do not agree to such future use should email recruiting-inquiries@deshaw.com.