Program Risk Management - Associate
JPMorgan Chase & Co.
Bangalore Urban, Karnataka, India
JOB DESCRIPTION As a Control Management Associate, you'll be responsible partnering with the Business and internal teams to ensure automated solutions are provided to build a robust control environment. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation. Job Responsibilities: Delivers non-core operational risk and control efforts for WLS. Efforts include and are not limited to: Risk and Controls process reviews Provide process risk and controls expertise on WLS Technology related efforts Strong Stakeholder Engagement to ensure identification of issues, quick completion of action plans via scheduled platforms as well as opportunities to deliver back via training/awareness sessions End to end reviews of transitioning processes, discuss/escalate issues, develop robust culture of tracking & reporting metrics after go-live Maintain the WLS Process, Risk and Controls strategy and approach for continuous improvement and evolution of controls and risk management Maintain awareness of significant risk and control issues within the business and integrate as appropriate Maintain awareness of significant changes impacting the business, both internally and externally, and ensure appropriate actions to accommodate or address within ongoing efforts Coordinate with internal resources for the flawless execution of projects Ensure that all projects are delivered on-time, within scope Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Develop and manage a detailed project schedule and work plan Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress Report and escalate to management as needed Perform risk management to minimize project risks Track project performance, specifically to analyze the successful completion of short and long-term goals Utilize industry best practices, techniques, and standards throughout entire project execution Measure project performance to identify areas for improvement Perform other related duties as assigned Develop spreadsheets, diagrams and process maps to document needs Required Qualifications, Skills and Capabilities Bachelor's degree in computer science, business, or a related field 8 years of project management and related experience Good understanding of Commercial Banking (loan products), a plus Project Management Professional (PMP) certification, preferred Solid technical background, with understanding or hands-on experience in software development and web technologies Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience seeing projects through the full life cycle Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Strong written and verbal communication skills, experience preparing executive-level presentations Shift – EMEA Location – Bengaluru ABOUT US JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. ABOUT THE TEAM Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations. Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.