Job description 

The Business Management Associate job is responsible for providing strategic support for the assigned business area. Under minimal supervision, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being a point of contact for leaders in the execution of business management tasks. 

Key Responsibilities and Duties

• Generates complex metrics and drafts and reviews reports in assigned functional business area to inform decisions on tactical issues that impact the business.
• Implements policies and procedures in support of the business area strategy.
• Implements process improvements in the assigned business area.
• Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
• Supports business management projects by documenting risks, issues and action items.
• Drives meeting planning in support of business projects and objectives.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
7IC
 

Fulfill role of LRC Division Business Continuity Coordinator (BCC), accountable to the the US based LRC Business Continuity Leader (BCL).  Provide direct support to the US based BCL.

• Ensuring that all technical components of the Business Continuity Plans are successfully tested at least annually, or whenever significant changes are made to those components.
• Documenting the results of all tests and exercises, and identifying any recommended enhancements to the Business Continuity Plans and Procedures.
• Coordinating routine updates to the detailed information supporting the Business Continuity Procedures (e.g., contact lists, personnel assignments, hardware and software specifications, vital records management etc.).
• Works with all LR&C leads to develop business continuity plans, identify gaps, set recovery time objectives, assess business impacts, and propose measures for mitigation.
• Transform raw data, text, and concepts into visually compelling and easy-to-understand PowerPoint slides,using appropriate typography, imagery, color schemes, and graphic elements
• Provide LRC CAO SharePoint site support to US based Business Management operations leader.
• Provide MS Power Platform support for reporting and automation for US basd Business Management analytics leader.
• Handle multiple projects simultaneously while meeting deadlines and maintaining high-quality standards
• Understand the key metrics and data and represent these accurately in the presentations.
• Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
• Supports business management projects by monitoring and tracking risks, issues and action items.
• Creation of Create and maintenance of dashboards (Tableau/Power BI) to be used across LR&C.
• Support automation and continuous improvement activities.

Management/Leadership Responsibility:  Is management of people a primary focus of the role?  If so, how many direct and indirect employees are managed?  Do any of them manage a function or process?

No current plan for direct reports.

Budget Responsibility: Does the position have responsibility for Revenue, Operating (expense) Budget, etc.?  If so, what is the scope?

No budget responsibility.

Impact:

Nature of Impact –

This role is responsible for the supporting the India Legal, Risk and Compliance(LR&C) team on business continuity and business management requiremements. 

Area of Impact –

This role is responsible for the supporting the India Legal, Risk and Compliance(LR&C) team on business continuity and business management requiremements. 

Problem Solving:  What is nature and complexity of the problems or decisions encountered? Are analytical skills needed?

This role is responsible for the supporting the India Legal, Risk and Compliance(LR&C) team on business continuity and business management requiremements.  .

Functional Knowledge:  What knowledge of concepts, process, principles or procedures is needed within discipline; SME?

A successful individual in this role will have a strong understanding of business continuity framework and testing procedures.  Also, an understanding of reporting concepts and procedures and familiarity with Tableau & PowerBI.

Business or Industry Expertise:  Describe the degree of knowledge and understanding required of TIAA’s business and industry, commercial environment and of competitor’s products and services.

Business manager experience along with business continuity

Interactions / Interpersonal Skills:  Describe the nature and level of interactions this job has with others, both internally and externally.  Explain any specific interpersonal skills necessary to successfully perform this role (i.e., negotiation skills, represents business at external events or to governmental bodies, etc.).

This role has responsibility to interact with LR&C team members ,partners and stakeholders. This role will may involve interacting with team members residing locally and in the United States, which will require periodic flexibility in the scheduling of meetings across multiple timezones.

Job Requirements And Qualifications:  Indicate the minimum and preferred education and experience for the job and any licenses and certifications required

Required Education:

BA/BS

(add “other” details here)

Preferred Education:

Masters

(add “other” details here)

Required Experience:

5-10 years

• In-depth understanding of business continuity management and governance frameworks, strong knowledge of business continuity best practices and protocols, and risk management
• Experience with Tableau, PowerBI and other reporting tools
• Experience with RSA Archer eGRC
• Worked as a business manager in similar organization

Preferred Experience:

5-10 years

• Experience with Tableau or other reporting tools
• Financial Services Industry
• Experience with Project Planning

Skills and Abilities:

• Expertise in MS Excel, Word, and PowerPoint required
• Expertise and familiarity with reporting tools such as RSA Archer eGRC, PowerBIand Tableau are highly preferred
• Ability to work independently
• Strong project management discipline and good time management
• Experience communicating successfully with a diverse range of team members
• Critical analysis and interpretation of evidence
• Problem solving, research and follow-up skills
• Ability to integrate requirements and information from various sources

Required Licenses/Certifications:

Licenses/Certifications

(add “other” details here)

Related Skills
Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking