Key Accountabilities

• Provide comprehensive administrative support to assigned leaders, including scheduling appointments, managing email and mail correspondence, and organizing files.
• Preparing materials for meetings, including presentations, reports, and agendas, noting minutes of the meeting and tracking the progress on actions.
• Assist with the preparation of presentations and reports, emailers, including formatting, chart creation, and data analysis in Excel as per company standards.
• Handle travel arrangements, including flight and hotel bookings, venue bookings, Group events, car hire, train bookings etc.
• Expense reporting as per company policy and tracking the progress.
• Utilize SharePoint sites to manage and organize documents and information.
• Work with the senior leaders to support initiatives and projects to track progress and ensure timely completion.
• Ordering business cards and company merchandise.
• Raise purchase orders and manage the approval process.
• Respond to and resolve enquiries and problems, judging when to pass complex queries on to or involve others.
• Liaise with and build strong working relationships with colleagues across the wider business.
• Provide feedback and recommendations for improvement of processes and systems.
• Exercise discretion and judgment with respect to matters of significance and work collaboratively with others across multiple business lines and geographies.
• Complete any other assigned tasks as directed.
• Support other departments and team members, as and when required. 

Dimensions of the job:

• Prioritizes own workload
• Work undertaken to meet required timelines
• Handles more complex problems and issues

Knowledge & Experience:

• Highly proficient in all Microsoft programs including MS Word, PowerPoint, Excel, Outlook and Adobe Acrobat
• Excellent business English both written and oral
• Knowledge of SharePoint, Microsoft Teams, Visio, InDesign, Basics of PowerBI, Microsoft Sway, would be an added advantage
• Ability to handle multiple confidential/private information
• In depth experience working in an administrative support role
• Professional and proactive approach
• Team player

Key Qualifications:

• Graduation degree