Operation Services Specialist

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JOB DESCRIPTION

Role Description

We are looking for a candidate to join the Unix team within the Infrastructure Security Operations area. This is a role for a Senior Unix SA, who is very operationally minded, working within a fast moving highly technical environment. You will be a senior member of the team with opportunity to interface with various teams within the bank.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities

You will have a technical background with proven working knowledge of Solaris, AIX, Linux/SUSE/RHAT/OEL and Veritas.
You will be the sort of person who welcomes responsibility and you will proactively look to identify and improve existing processes and practices within the environment.
You will have proven experience of large scale server environments.
Your background will include roles that have given you responsibilities for a team as well as evidence of pro-actively improving process and operating procedures within an operational environment.
You will come from a financial services environment or have (and be able to clearly articulate) a directly transferable and relevant industry experience.
Your SA experience will include working with application and project teams; you will also be able to demonstrate a strong operational mindset.
Your communications skills will be to an extremely high standard as you will be expected to liaise with Incident and Problem Management teams as well as Business Unit clients, conversing and highlighting issues or assisting them in the planning and implementation of major project work.
You will have a clear understanding of the ITIL processes and an understanding of Incident, Problem and Change Management.
You will be recognized as a leader, a person that other people seek out for assistance and advice that you always willing to share.
Receives and resolves escalations
Plans and implements scheduled changes
You will be a team player and inspire others around you to meet your high standards and levels of diligence
Perform System Maintenance Activity including OS patching, firmware upgrade & SAN stack upgrades
Maintains a secure server environment by working very closely with UNIX TISO & remediate an audit situation when it arises
Interacts with various groups regionally & globally to ensure global consistency of various UNIX product offering as a part of ongoing Global Support Model
You are looking for a challenging and truly global role in a fast paced and constantly changing tier one Investment Banking Enterprise Technology environment.
A point of escalation for all SAs within your team and the wider SA community.
A point of escalation for client issues.
A point of escalation for major issues including being an Incident and Problem Management representative for Unix
Take ownership of root cause investigations for service impacting incidents
Take ownership of remediation streams and tasks as a result of Problem Management investigations and manage the streams/tasks to completion.
Take ownership and responsibility for Business aligned service improvement plans
An appreciation of business deadlines, and priorities balanced with best security practices and working methods.
Understanding of risk analysis and assessment.
Identification of areas of technical or operational weaknesses, design and then take ownership of suitable remediation plans
Documentation of process and concepts to assist in even distribution of knowledge in the wider Unix SA teams.

Your skills and experience

Essential Technical Skills:

Solaris 10 (and earlier releases) (advanced troubleshooting)
Solaris 10 Zones
Linux (Redhat, SUSE, OEL, VMware) (advanced troubleshooting)
AIX
Public Cloud (AWS, Google, Azure, …)
Veritas Cluster Server (advanced troubleshooting)
Veritas Volume Manager (advanced troubleshooting)
Veritas File System
Sun Volume Manger
Very strong Shell scripting
Perl
EMC San technologies (RDF, DMX, Symmetric Unix Command set)
Documentation skills (sharepoint, wiki)

Preferable Technical Skills:

iTIL foundation
HDS storage technologies (TrueCopy)
AIX Administration skills
Experience/exposure with security products

Background/ Work Experience Required:

12+ years of experience in UNIX Engineering and Systems Administration both Solaris and Linux, very strong shell scripting, preferably in the financial sector

How we’ll support you

Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Set alert for similar jobsOperation Services Specialist role in Pune, India

Company

Deutsche Bank

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

13-17 years

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