Director, Program Management, Payments

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JOB DESCRIPTION

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. eBay Marketplaces operates in 190 markets around the world.

Looking for a company that inspires passion, courage and imagination, where you'll be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an adventurous and inclusive workplace, join eBay – a company you can be proud to be a part of!

This role works within the Program Management (PMO) team within Global Payments. The position is located in San Jose, CA or Austin, TX. As Director of Program Management you will work on complex programs and manage a team responsible for running sophisticated and highly cross-functional end-to-end programs across the Global Payments initiative. The role entails working to develop detailed end-to-end plans, lead execution and communicate progress/issues. We require a creative, inspiring and driven team member who will build the structure and rigor to lead global initiatives; set expectations, accountability and get results from the program teams, and communicate status and issues to quickly unblock teams.

Candidate must have knowledge of product lifecycle management and experience in agile execution. In addition, have the technical knowledge to influence and lead technical programs, while communicating, influencing and engaging with the relevant business leaders. This requires challenging the initiative team, comprised of business leaders, senior product managers and engineers, to develop creative solutions and play devil’s advocate to derive the best possible solutions.

Responsibilities:

Lead and track the success of all initiative program objectives by working with key business partners including Business Strategy, Payments Partnerships, Operations, Risk Owners, Product, Engineering and cross-functional partners and initiative owners to enable optimized and new payments and financial services features and capabilities.
Partner with business and product stakeholders to define goals, strategy, and roadmaps, and coordinating dependencies across organization
Create and update roadmaps, project plans and schedules to coordinate all activities, by way of milestones, emerging issues, change requests, resource requirements, dependencies, and time constraints.
Manage relationships among key customers like Markets and Core Product by building confidence and trust with clear professional communications on all management levels and assured expectation management.
Drive project execution along with change/business transformation; track delivery; expect, supervise and control change, own scope management and risk management; proactively seek and resolve blockers through effective communication & customer concern to collaborators.
Drive operational excellence by ensuring successful delivery of projects against strategic priorities/ will hire and evaluate new talent.

Requirements

BA/BS degree with 12+ years proven experience in technical program management coordinating large cross-organizational initiatives and technical programs, and at least 5 years leading and managing teams
Highly proficient in program management and collaboration tools, with strong process orientation as well as business acumen and communication skills.
Crucial leadership skills to direct the operations of a project unit to ensure set goals are achieved. Ability to balance strategic focus with tactical implementation/execution; proficient in analytical and problem-solving skills.
Experience with collaboration, planning and project management tools (e.g. JIRA, Portfolio, Confluence, dashboarding with queries and rich filters).
Deep knowledge of product lifecycle management, agile execution and have experience working in a cross-functional environment.

Benefits:

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#LI-AC1

#LI-Hybrid

The pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range below.

$160,400 - $254,100

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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Set alert for similar jobsDirector, Program Management, Payments role in San Jose, United States

Company

eBay

Job Posted

a year ago

Job Type

Full-time

WorkMode

Hybrid

Experience Level

13-17 years

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