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Join the Snowflake IT team as an IT Site Coordinator in our New York office. Provide IT services and support to various departments including sales, finance, marketing, HR, engineering, and executives. Manage IT operations and contribute to Snowflake's success. Develop business relationships, troubleshoot technical issues, and implement standard procedures. Strong problem-solving and communication skills required.

JOB DESCRIPTION

Build the future of data. Join the Snowflake team.

Come join the dynamic and innovative Snowflake IT team as a hands-on and startup-savvy IT Site Coordinator in our New York office. We are thrilled to welcome an enthusiastic individual who is eager to provide top-notch IT services to our valued employees. Your expertise in managing centralized authentication, SaaS providers, VPN, corporate networking, and Mac/Windows endpoint systems will be invaluable to our organization. 

As a key member of our team, you will closely collaborate with and provide support to various departments, including sales, finance, marketing, HR, engineering, and even executives. We are looking for someone who thrives in a dynamic environment and is willing to jump in and get things done to make Snowflake successful. 

This onsite role offers the opportunity to own and provide IT support to all employees in the New York office and beyond. You will manage our Tech Bar Support from Monday to Friday, ensuring efficient IT operations. As a sincere and friendly team player, you will help build the future of data and contribute to Snowflake's success. Come join us!

DUTIES :

  • Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support of project efforts
  • Work with local department managers to analyze and resolve problems associated with technical issues, and recommends solutions for changing needs
  • Provide Global support by managing tickets within our IT Service Management Ticketing System (ServiceNow) and understanding when to escalate priority issues
  • Ability to follow standard operating procedures and quickly redirect problems to appropriate resources when needed
  • Ability to develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support and pass them down to the Level 1 help desk
  • Actively participate as a Global IT member and participate in global projects
  • Demonstrated ability to manage and prioritize multiple problems and issues with minimal supervision, excellent organizational skills, a teamwork approach to work but also act independently to solve problems with necessary
  • Excellent oral and written communication skills with strong interpersonal skills
  • Candidate must have the basic ability to manage projects and an understanding of project methodology
  • Strong troubleshooting and problem-solving skills, resiliency in the face of continual change, and ability to handle high demands
  • Working knowledge of video collaboration (Zoom) and provide local A/V support
  • Prepare the office for new product or service releases and stay at the forefront of emerging industry practices, ensuring compliance with IT security and general controls
  • Responsible for maintaining local inventory accuracy and coordinating equipment 
  • Prepare new hire hardware for deployment
  • Responsible for running weekly new hire orientation
  • Troubleshoot client-side network connectivity issues

REQUIREMENTS :

  • Minimum of 5 + years experience supporting information technology infrastructure
  • Minimum of 2 years experience providing executive-level support
  • Strong experience with Mac OS systems at the user level
  • Must be able to lift 50lbs
  • Experience with change control policies and procedures
  • Experience administering small-size corporate server rooms
  • Experience with the following applications: Zoom, Slack, Okta, Confluence, JIRA, ServiceNow
  • Office 365 Administration
  • Google Administration
  • Jamf Administration
  • Active Directory Administration
  • Must be able to work a flexible schedule, including overtime and after-hours work.  Must be periodically on call for after-hours support
  • Must be able to lift 50lbs and ability to troubleshoot network issues in IDF

The following represents the expected range of compensation for this role:

  • The estimated base salary range for this role is $104,000 - $139,600.
  • Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan.

 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

Set alert for similar jobsIT Site co-ordinator role in New York City, United States
Snowflake Logo

Company

Snowflake

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

Category

IT Services and IT Consulting

Locations

New York City, New York, United States

Qualification

Bachelor

Applicants

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Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in New York City is $85,000 to $140,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of renumeration.   Deutsche Bank Values & Diversity We believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging. Click here to find out more about our diversity and inclusion efforts.   We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: EEO is the Law poster and supplement ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision   Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life   The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email HR.Direct@DB.com .   Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides. We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: "EEO is the Law poster" and supplement ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision .

GlobalLogic Logo

VP – Sales, Media and Entertainment

GlobalLogic

New York City, New York, United States

Posted: a year ago

JOB DESCRIPTION GlobalLogic is a leader in Digital Product Engineering. We help our clients design and develop innovative software that powers products, platforms, and digital experiences for the modern world. By integrating experience design, software engineering, and vertical industry expertise—we help global brands imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the communications, financial services, automotive, healthcare & life sciences, technology, media and entertainment, manufacturing, and semiconductor industries.   Requirements: 15+ years of experience in selling Digital Engineering / Consulting services to the media and entertainment industry • Successful experience in independently running the entire sales cycle from start to finish and being responsible for your own quota or have created new revenue streams with accounts • Strong reputation of exceeding sales quota • Consultative sales experience targeting relevant companies/businesses to help them to think differently to realize their goals • Successful in finding and uncovering opportunities with net new and existing accounts, via creative prospecting tactics and hunting activities • Consistent track record of using a repeatable sales process for successful deal finding, engaging, running and closing • Highly motivated and professional, with excellent verbal, communication, presentation and social skills • A rational, logical and analytical thinker • Shown strong technical aptitude and passionate about technology sales • Strong computer skills – CRM system, Word, Excel, PowerPoint; Salesforce.com a plus • Excellent listening skills with the ability to prioritize and complete multiple tasks to meet deadlines • Self-starter able to work independently, but also a contributing member of a team • Willingness and desire to learn new ways to be more efficient and effective • Excellent conflict resolution skills • Bachelor’s degree in a relevant technical discipline; MBA preferred   Job Responsibilities: You will manage acquisition and growth of a set of new clients in the media and entertainment space, actively pursue relationships, and generate business with new prospects. • Articulate GlobalLogic’s value proposition and sell GlobalLogic’s industry solutions and service offerings • Identify customer pain points and needs, and map GlobalLogic industry solutions and service offerings to best meet those needs • Identify industry trends and opportunities for GlobalLogic to build capabilities • Build and execute growth plans at existing accounts to meet/exceed sales and revenue targets • Develop prospecting plans and establish new relationship at strategic target accounts • Originate sales opportunities at existing accounts and prospects • Collaborate with other parts of the organization to develop proposals that meet customer needs, identifying buyer values, orchestrating the end-to-end sales process, and performing necessary actions to significantly improve the chances of closing opportunities • Identify and work with ecosystem partners to create compelling solutions, drive local reach and enable a high degree of transactional velocity • Provide regular updates to the management as per the internal processes • Lead sales campaigns and motions that build customer value and enable multi-year, multi-solution transactions • Accurately forecast opportunities based upon realistic assessments and consistently deliver against that forecast   #LI-DP1   What We Offer Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies. Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home. Professional Development: We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges. Excellent Benefits: We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, a matched contribution 401K plan, flexible spending accounts, and PTO and holidays   About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.