Resource Manager (HR)
JLL
Gurgaon, Haryana, India
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Resource Manager What this job involves: A resource manager is the one who helps project managers with planning and allocating resources for the business; determines an organization’s demand for resources and ensures its capacity to meet staffing needs of all teams; assigns employees to tasks; and participates in the hiring process. Developing a dream team Resource managers are usually required in fast-growing companies or mid-sized and large organizations with distributed teams and a growing business. Exceeding client expectations In simple words, responsibilities of a resource manager come down to assigning the right resources to the right projects/roles at the right time to ensure successful delivery. Duties and Responsibilities: Assigning available employees to projects in accordance with their skillsets, previous experience, and availability. Monitoring day-to-day business growth and corresponding resourcing. Capacity planning, i.e. making sure that a company’s resources have capacity to work on upcoming projects/growth. Monitoring and managing employees’ workload, utilization, and overtime hours. Managing resource conflicts. Overcoming resource shortages by means of resource management techniques, reallocating resources, assigning more staff, etc; informing senior management of any issues related to inability to meet clients’ needs due to resourcing. Providing leaders with support when it comes to resource management issues or improving resource management processes. Knowing all the current and upcoming growth and business development activities and being able to plan resourcing accordingly. Collaborating with the HR department regarding staff training, compensation and benefit planning, payroll administration, and hiring new staff for projects. Being familiar with labor laws as well as resource management trends. Documenting processes (e.g. weekly utilization report, etc.). Sounds like you? To apply, you need to be: A proactive leader A resource manager mostly deals with people, projects, and related processes, so it’s important for them to understand project management, business processes, and talent management. Their soft skills are no less important: they should be good at communication, interpersonal interaction, and have good strategic thinking. Skill and Experience Qualifications: Proficiency in human resource and project management, Ability to use technology (analytics tools, CRM, PSA or resource management software), Knowledge of applicable labor laws, Ability to prioritize and manage multiple tasks efficiently, Critical thinking, analytical and forecasting skills, Conflict-resolution and problem-solving skills, Flexibility and good decision-making skills, Managerial and time-management skills, Interpersonal interaction skills (effective communication, negotiation, collaboration, the ability to be diplomatic and stand one’s ground). A resource manager should have a Bachelor’s degree in human resource management, business, management, or a similar field.
