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Team Manager

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WHAT YOU'LL DO


Under the general direction of the GS Global Administration Director, this is one of the roles responsible for ensuring the smooth day-to-day administrative support function based in New Delhi. Leading a growing team of Administrators across various work patterns you’ll be ensuring the team will be consistently delivering a high level of support to stakeholders. The service will be provided locally for leaders located in New Delhi and through a remote service for leaders in other locations/hubs.
 

YOU'RE GOOD AT

  • Proactive – looking ahead at what needs to be done, strong service orientation and sensitivity to responding to customer needs
  • Relationship oriented – proactively wanting to build relationships both within BCG and externally
  • Flexible – must be able to perform successfully in a fast-paced, constantly changing environment, able to interpret rules and guidelines with flexibly to enhance the business, in keeping with BCG’s values, and culture
  • Self-motivated, demonstrating good judgment and willingness to take risks - able to effectively prioritize and make decisions independently, using good judgment to identify where sign-off is needed; solution driven and willing to offer suggestions for improvement; able to work with limited direction and supervision at times
  • Able to handle difficult and confidential situations with poise, understanding and tact
  • Accuracy oriented, particularly when under pressure and with an eye for details
  • Organized – working with clear systems and composure to ensure everything gets done in a timely manner
  • Innovative – thinking outside the box and always looking for new ways of working
  • Trustworthy – exercising sound judgment in managing confidential/sensitive information
  • Able to deal with ambiguity and change - experience working successfully within a complex reporting structures
  • Able to build a high performing team and develop an excellent, world class customer service culture
     

YOU BRING (EXPERIENCE & QUALIFICATIONS)

  • Bachelor’s degree or equivalent work experience
  • Successful supervisory experience of more than 4 years , ideally in a highly matrixed MNC environment and global business delivery mode
  • Experience of managing administration/service oriented teams
  • Experienced in Performance Management, Stakeholder management and Escalation Management
  • EA experience or intimate knowledge of the EA/AA role
  • Impeccable English language skills both written & verbal
  • Expert level proficiency in Microsoft Office ( MS PowerPoint , Word & Excel)
  • Flexibility with respect to work timings to align with work hours of global stakeholders will be required

 

YOU'LL WORK WITH


A global management structure as well as local managers to ensure delivery of a world class service oriented admin support model to demanding stakeholders across the globe.  Early in the evolutionary journey, you’ll bring innovation, character and a can-do attitude

Set alert for similar jobsTeam Manager role in New Delhi, India
Boston Consulting Group (BCG) Logo

Company

Boston Consulting Group (BCG)

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 years

Locations

New Delhi, Delhi, India

Qualification

Bachelor

Applicants

Be an early applicant

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