The Job logo

What

Where

Sign in

IAOC-Technical Consultant

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

Job Description

Tasks and Responsibilities

  • Provide IT infrastructure and Application implementation solutions in Enterprise IT
  • Enterprise IT Application Infrastructure Migration and Upgrades
  • Service Design and Transitions (Onboarding new Applications, participate in due diligence, defining roadmap, Implementation of new services, transition plan, competency development and go-live support)
  • Operation Readiness (governance and process implementation)
  • Technical Consulting for Customer Escalations in collaboration with onsite / offshore team / customer coordinators and Stakeholders
  • Proof of Concepts, Technical documentation, and technical trainings
  • IT security implementations for On-premises and Cloud infrastructure
  • Conceptualization - Disaster Recovery, Backup and Restoration, Data Disposal and Decommission
  • Continuous improvement of Infrastructure Lifecycle Management and Automations
  • Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s
  • Ensure Customer Satisfaction in the Services Delivered and Continuous improvement of services
  • Support in Proposals preparation for new and existing services
  • Should be able travel to customer location for business needs
  • Provide On Call readiness support if applicable

Expected Technical Skills

Expertise in

  • Cloud Infrastructure services – Azure / AWS / Google Cloud
  • Linux / Windows server administration
  • Containerization technologies - Kubernetes / Openshift / Rancher / Docker
  • Scripting – PowerShell / Shell / Ansible / Python / Perl / Bash
  • Strong Knowledge in
  • Infrastructure automation and CI/CD pipeline tools (Git, Jenkins, Ansible, Terraform, Azure Devops, Github actions)
  • Network infrastructure, Firewall, Load balancing setup, storage, and Security implementation

Knowledge in

  • Basic Oracle Database Administration / SQL Server / MySQL / Mongo DB
  • Application and Infra Monitoring tools (ICINGA / SPLUNK / NewRelic / AppDynamics / Prometheus / Datadog / ELK)
  • ITIL Service Management Framework (Incident, Change, Problem management)
  • Web applications (Apache / Nginx) and proxy solutions
  • Excellent communication and interpersonal skills

Qualifications

B.E/B.Tech

Additional Information

Experience  :8-10 Years

Qualification   : B.E/B.Tech /M. Tech / MCA

Set alert for similar jobsIAOC-Technical Consultant role in Bangalore Urban, India
Bosch Logo

Company

Bosch

Job Posted

a year ago

Job Type

Full-time

WorkMode

Hybrid

Experience Level

8-12 years

Locations

Bangalore Urban, Karnataka, India

Qualification

Bachelor

Applicants

Be an early applicant

Related Jobs

Bosch Logo

IAOC-Monitoring Consultant

Bosch

Bangalore Urban, Karnataka, India

Posted: a year ago

Job Description Tasks and Responsibilities Provide IT infrastructure and Application implementation solutions in Enterprise IT Enterprise IT Application Infrastructure Migration and Upgrades Service Design and Transitions (Onboarding new Applications, participate in due diligence, defining roadmap, Implementation of new services, transition plan, competency development and go-live support) Operation Readiness (governance and process implementation) Technical Consulting for Customer Escalations in collaboration with onsite / offshore team / customer coordinators and Stakeholders Proof of Concepts, Technical documentation, and technical trainings IT security implementations for On-premises and Cloud infrastructure Conceptualization - Disaster Recovery, Backup and Restoration, Data Disposal and Decommission Continuous improvement of Infrastructure Lifecycle Management and Automations Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s Ensure Customer Satisfaction in the Services Delivered and Continuous improvement of services Support in Proposals preparation for new and existing services Should be able travel to customer location for business needs Provide On Call readiness support if applicable Expected Technical Skills Expertise in Cloud Infrastructure services – Azure / AWS / Google Cloud Linux / Windows server administration Containerization technologies - Kubernetes / Openshift / Rancher / Docker Scripting – PowerShell / Shell / Ansible / Python / Perl / Bash Strong Knowledge in Infrastructure automation and CI/CD pipeline tools (Git, Jenkins, Ansible, Terraform, Azure Devops, Github actions) Network infrastructure, Firewall, Load balancing setup, storage, and Security implementation Knowledge in Basic Oracle Database Administration / SQL Server / MySQL / Mongo DB Application and Infra Monitoring tools (ICINGA / SPLUNK / NewRelic / AppDynamics / Prometheus / Datadog / ELK) ITIL Service Management Framework (Incident, Change, Problem management) Web applications (Apache / Nginx) and proxy solutions Excellent communication and interpersonal skills Keyword: Linux / Windows Server, Azure, AWS, GCP, Kubernetes, Openshift, Ansible, Terraform, Scripting Qualifications B.E/B.Tech Additional Information Experience : 8-10 Years Qualification : B.E/B.Tech /M. Tech / MCA

Bosch Logo

IAOC-Technical Consultant

Bosch

Coimbatore, Tamil Nadu, India

Posted: a year ago

Job Description Experience : 8-10 Years Tasks and Responsibilities Provide IT infrastructure and Application implementation solutions in Enterprise IT Enterprise IT Application Infrastructure Migration and Upgrades Service Design and Transitions (Onboarding new Applications, participate in due diligence, defining roadmap, Implementation of new services, transition plan, competency development and go-live support) Operation Readiness (governance and process implementation) Technical Consulting for Customer Escalations in collaboration with onsite / offshore team / customer coordinators and Stakeholders Proof of Concepts, Technical documentation, and technical trainings IT security implementations for On-premises and Cloud infrastructure Conceptualization - Disaster Recovery, Backup and Restoration, Data Disposal and Decommission Continuous improvement of Infrastructure Lifecycle Management and Automations Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s Ensure Customer Satisfaction in the Services Delivered and Continuous improvement of services Support in Proposals preparation for new and existing services Should be able travel to customer location for business needs Provide On Call readiness support if applicable Expected Technical Skills Expertise in Cloud Infrastructure services – Azure / AWS / Google Cloud Linux / Windows server administration Containerization technologies - Kubernetes / Openshift / Rancher / Docker Scripting – PowerShell / Shell / Ansible / Python / Perl / Bash Strong Knowledge in Infrastructure automation and CI/CD pipeline tools (Git, Jenkins, Ansible, Terraform, Azure Devops, Github actions) Network infrastructure, Firewall, Load balancing setup, storage, and Security implementation Knowledge in Basic Oracle Database Administration / SQL Server / MySQL / Mongo DB Application and Infra Monitoring tools (ICINGA / SPLUNK / NewRelic / AppDynamics / Prometheus / Datadog / ELK) ITIL Service Management Framework (Incident, Change, Problem management) Web applications (Apache / Nginx) and proxy solutions Excellent communication and interpersonal skills Keyword: Linux / Windows Server, Azure, AWS, GCP, Kubernetes, Openshift, Ansible, Terraform, Scripting Qualifications B.E/B.Tech /M. Tech / MCA Additional Information Experience : 8-10 Years  

Bosch Logo

IAOC Monitoring Specialist

Bosch

Bangalore Urban, Karnataka, India

Posted: a year ago

Job Description Create monitoring checks for the applications using monitoring tools like ICINGA, AppDynamics and New Relic & other tools Relevant experience in the operation of IT services, ideally in the monitoring of IT services - applications and web servers. APM (Application Performance Management), Log Monitoring, Dashboards, and MTTI are more than just terms for you, ideally you know the tool AppDynamics or similar. Create monitoring checks for the applications using monitoring tools (like Icinga, AppDynamics and New Relic) Develop and modify custom monitoring checks using scripts (shell and PowerShell scripting) Manage the monitoring tool installation on the servers. Regular housekeeping, patching, monitoring, and trouble shooting. Add and configure Roles, Users and Groups for the monitoring tools. Provide On-call support for critical incidents. Create & maintain documentation of the environment, monitoring policies and procedures. Technical escalation support, collaboration with onsite/offshore team and customer coordinators, Stakeholders Management, Technical documentation, and Training delivery. Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s Demonstrated ability to handle deliverables meet deadlines and adapt to changing priorities Define and implement monitoring best practices Ensure Customer Satisfaction in the services delivered Identify areas of process and efficiency improvement within monitoring ; recommend prioritized enhancements and close implementation Ensure the required reports (MSR) are accurate and delivered on time Support in technical proposals preparation for new and existing services. KeywordsICINGA, AppDynamics, New Relic, Data Dog, Prometheus, Splunk & ELK, Scripting, IT Infrastructure Automation, Cloud Infrastructure, Kubernetes, Docker Qualifications Expertise in Linux / Windows server administration Containerization technologies (Docker, Kubernetes ) Scripting – PowerShell / Shell / Ansible / Python / Perl / Bash Cloud – Azure / AWS and Google Cloud (preferably certified) Knowledgeable in Basic Oracle Database Administration (SQL Server / MySQL / Mongo DB ) Applications Deployment Application Monitoring by Configuring Infra Monitoring Tools (ICINGA, AppDynamics, NewRelic, DataDog, Splunk & ELK) Infrastructure automation and DevOps pipeline tools (GIT, Jenkins, Ansible) Network infrastructure, Firewall, Load balancing setup, and Security implementation Excellent communication and interpersonal skills Knowledgeable in ITIL Service Management Framework (Incident, Change, Problem management)   Qualifications B.E/B.Tech Additional Information 6-8 yrsQualification: B.E/B. Tech /M. Tech /MCA

Bosch Logo

Technical Project Manager

Bosch

Bangalore Urban, Karnataka, India

Posted: a year ago

Job Description Looking for a Technical Manager in ETB-PS. Key roles and responsibilities are below— Plan and execute the content of the topic &to leadthe team.— Technically strong in core development technologies— Must have good Know how on XC DX Process Methods and Tools— Proficient in Customer handling— Must have good Knowledge on stakeholder management— Must have good Knowledge scrum practices— Proficient Risk management — Proficient in project management— Shall possess excellent written and communication skills. Qualifications B.E/B.Tech Additional Information 10-12 years of experience

Hewlett Packard Enterprise Logo

Linux/Ansible Consultant

Hewlett Packard Enterprise

Bangalore Urban, Karnataka, India

Posted: 10 months ago

What you’ll do:   As a part of Linux Team support deliverables, the engineer is required to possess strong knowledge of Linux products and technologies and provide advanced level technical support to global HPE customers. Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, Database management and performance management) for customers that are critical or high-risk. Integrate technical knowledge and business understanding to create superior solutions for customers and HPE. Have a strong customer focus and sensitivity in dealing with diverse cultures and ability to learn and adapt quickly.   • Resolve customer’s issues via the telephone, email, or remote sessions. • Reproducing issues in-house and responding back in a timely manner. • Regular follow ups with customers with recommendations, updates, and action plans. • Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. • Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. • Maintain quality on case documentation, SLA timeframes and operational metrics. • Performs within the Productivity Measure of the team (scorecard) • Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. • Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. • Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. • Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, may lead or participate in a Change Advisory Board. • Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. • Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. • Solution Design: Apply HPE solutions to meet highly complex customer and/or trade/HPE infrastructure needs. • Quality: May provide feedback/influence change in internal and/or vendor-provided products/service offerings. • Project Management: Participate, propose, and/or lead customer and internal projects across technology customers, including Knowledge Transfer (KT) and Transition. Create Standard Operating Procedure (SOP) • Customer Relationship Management: Influence with customers and/or internal businesses/end users regarding operational details, solutions, and proposals. Becoming a trusted advisor to the customer. • Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Lead teams which address operational processes and policies in work area. Seen as a resource to the team in one or more technical or business areas. Becoming a trusted advisor inside and outside the team/technology area.   What you need to bring:   • Bachelor’s degree in Engineering (or Equivalent). • Experience: Minimum 7+ years of experience in Enterprise technical support environment • Relevant certification on the latest track like RHCE/Oracle Enterprise Linux /ITIL will be an added advantage. • Flexible to work in 24X7 support environment

Hewlett Packard Enterprise Logo

Technical Change Manager

Hewlett Packard Enterprise

Bangalore Urban, Karnataka, India

Posted: 10 months ago

What you’ll do:   As a key member of Change management, you will: The Technical Change Manager role has the responsibility to ensure requested changes and version releases of services and infrastructure into the GMS customer production/non-production environment are risk minimized, controlled and communicated. Documenting and maintaining the Change Management policy, processes and standards. Analysis of complex services, covering a diverse range of technologies and 3rd party suppliers, to ensure that proposed requests for change (RFC) are safe and fit for purpose, including a comprehensive analysis of risk, business impact & continuity, back out plans, test plans, resource requirements and availability. Challenge proposed requests for change to ensure that the change is robust and that the impact on and risk to the organization is minimal. Manage, review, amend and close Requests for Change (RFC). Develop, implement and maintain GMS Change Management policies and procedures and ensure that the entire team members complies with the procedures. Develop and present Change Management reports as required. Establishment, ownership and chairing the Change Advisory Board (CAB). Establish, document, implement, manage and monitor the Release Management policies and processes. Develop & implement Release Management procedures. Plan and organize a range of acceptance activities to underpin the successful release of software, hardware and associated Configuration Items. Coordinate services, implement & monitor Release Plans, producing detailed timetables of events and documenting action plans. Design and implement standard change procedures for the distribution and installation of patches and other routine tasks. Communicate and manage expectations during the planning and rollout of new Releases.   What you need to bring: 10+ years experience of working in an outsourced environment and supplier management against SLAs, monitoring change and release performance against service level agreements, and participating in effective working relationships to deliver continuous improvement. Experience of Change managing applications, end user devices, network infrastructure and services in an ITIL compliant environment. Experience of working in a secure environment. Understanding of the Standards & Models relating to ISO 27001, ISO 20000, CMMI. For eg: Data Protection, copyright, intellectual property rights, etc. Experience of building strong working relationships with a variety of stakeholders. Strong customer focus. Project management experience. Good communication and negotiation skills. Positive can do attitude and flexibility of approach. Professional qualification or equivalent experience in an Information technology related subject and project management. ITILv4 Foundation qualified.