Job Description

Role: Sr. Transition Manager IT Infra Services

Location: Pune, Bangalore

Who are we looking for?

A mid-senior level Transition Manager for our IT Infra services Transition Function. The Individual will be responsible for supporting RFPs, Proactive bids, Service transition for entire Contract SOW. The Transition Manger will be end to end owner of the overall Contract service transition with necessary support & inputs from various practice teams, delivery teams and support functions.

Technical Skills:

 10+ years of experience in IT Industry with specific experience in working as an Infrastructure Transition Manger in the areas of Data Centre, Cloud, End User computing, Service Desk, Networking, Cyber Security, Service Management

 Must have 4-5 cycle expertise of leading IT Infra services transition for large IT Infra outsourcing deals

 Adept in working independently with client SME/CTO office to get required support for Services transitions.

 Capable of building & providing impromptu transition solution, POV or approach to client

 Ability to perform consultative role for new work to identify billable work opportunities during transition and provide appropriate estimation/proposals to requestor with the help of Solution team

 Have good understanding of various operational and technology transformations applicable in Infrastructure Services

 Must have worked on building and negotiating Transition approach/plan for large IT Infra outsourcing contracts with clients.

Process Skills:

 PMP certified PGM practitioner

 Well versed with building large Transitions program plans and execute inline with commitment

 Adept at IT Presales, sales and transition Processes involving Solution/Proposal Preparation, Due diligence, Transition planning & execution, transition Closure and stage wise effective communication plan to update and seek attentions of stakeholders/action owners.

 Have the accomplishment of handling large contract transitions with USD 10 to 500 Mn Deals segment

 Support end-to-end sales cycle process for Infrastructure managed services deals (covering End User Computing, Data Centre, Cloud, Networks and Security).

 Create and deliver impressive Transition approach presentations of customer’s current IT analysis, corresponding solution elements and Target Operating Models.

Behavioral/Soft Skills :

 Ability to assert without authority to seek priority attention of stakeholders in the interest of Transition Success.

 Effective interpersonal, team building and communication skills

 Good presentation skills (Prep & deliver)

Qualification:

 Post Graduate/Graduate with PMP or Prince2 certified PGM practitioner

 Must be knowledgeable on market trends in various offerings across Datacenter, Cloud, End User Computing and Service Desk services.

What’s in for you?

 At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.

 With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.

 You get an open and transparent culture along with freedom to experimentation and innovation

Who are we?

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays .

Skills

PRIMARY COMPETENCY : Project and Program Management PRIMARY SKILL : Transition Management PRIMARY SKILL PERCENTAGE : 55 SECONDARY COMPETENCY : IT Service Management SECONDARY SKILL : Service Design Management SECONDARY SKILL PERCENTAGE : 20 TERTIARY COMPETENCY : Leadership TERTIARY SKILL : Client Management TERTIARY SKILL PERCENTAGE : 20