Overview

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent potential—and excitement for the journey ahead.

Are you interested in working for one of the most exciting and fast-growing teams at Microsoft? Microsoft ACES Windows Site Reliability Engineering team provides support and expertise to customers using Windows AutoPatch and Microsoft Managed Desktop services. We ensure that customers can efficiently manage updates, deployments and device management while minimizing the involvement of their own IT resources.

Additionally, we also assist with automation to enhance operational efficiency.

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications 

• Currently pursuing a Bachelor’s degree in engineering, computer science or related field.
• Must have at least one additional quarter/semester of school remaining following the completion of the internship.
• Ability to demonstrate an understanding of operating systems and Windows fundamentals. 

Preferred Qualifications 

• Testing and troubleshooting skills. 
• Deep understanding of operating systems and Windows fundamentals. 
• Experience in scripting languages such as PowerShell, Python.
• Familiar with an object-oriented language.

Responsibilities

• You will be part of a global team driving enormous scale and assuring operational excellence while gaining deep understanding of availability, performance, and security.
• Develop platforms and frameworks that can be used to host various types of services or automate processes for large scale initiatives. 
• Support customers in device management, configuring, administrating, and troubleshooting issues related to Windows and Intune. 
• Deep Dive issues through log and data collection. 
• Evaluate and contribute to product enhancements during trend analysis partnering with Feature PM’s. 
• Work closely with peer engineering teams on defining and implementing improvements to service monitoring and reporting to enhance availability, reliability, and capability. 
• Solve problems in mission critical services and create solutions to prevent problem recurrence, with the goal of automating response to all non-exceptional service conditions. 
• Providing operational support for day-to-day activities involving deployment of services and configuration of services etc.