Job Description:

Agent Skill Requirements 

Location - Chennai, India
Required Qualifications
Excellent fluency in English - Proficiency & Comprehension (spoken and written) as verified by an Expedia-approved formal test
Accent neutral verbal communications (B1H)
Minimum 2 years of Sabre and Amadeus working experience a MUST, must be adept at the latest versions of both GDSs. Farelogix experience a plus.
Minimum 18 months of experience in ADM Research for an airline preferred or equivalent experience in Ticketing and/or Fare Auditing. 
Critical thinking with the ability to research ADMs thoroughly, collect and analyze all data points to determine best resolution by capitalizing on in-depth knowledge of airline fare policies, schedule change, exchanges, etc.
Independently driven to learn new applications, technologies, skills and a self-starter
Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis

Qualifications:

HSC or any graduation