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Where

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Sutherland

https://www.sutherlandglobal.com/

About

We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman

Active Jobs

31 Jobs

Category

IT Services and IT Consulting

Headquarters

Pittsford, New York, United States

Recent jobs

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Associate - Customer Service - Work At Home

Sutherland

Delhi, Delhi, India

+3 more

Posted: 3 days ago

Join Sutherland's dynamic team as a Customer Support Consultant working from home. Help customers with billing inquiries, provide solutions, and improve technical skills through training. Enhance problem-solving abilities and collaborate with various client departments.

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Software Engineer Development or Testing

Sutherland

Bengaluru, Karnataka, India

Posted: 2 months ago

Company Description: Sutherland is seeking a strategic-thinking and dynamic person to join us. We are a group of driven and energetic individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!  Job Description: In the Role you get: - Support the team: Work to resolve software development or testing or other technology area assigned to create, maintain, support, and implement projects. - Set the path to success: Work with product owners and business stakeholders to understand product requirements; translate requirements and vision into an executable timeline - Impact the bottom line: Drive efficiency across teams; support process improvements that develop, sustain, and support activities - Take the lead: Ensure successful transfer of complex domain knowledge to subject matter experts and team members. Lead in your area of technology whether Application development / testing/ maintenance / support as per the standard processes. - Keep management updated: Monitor project activities and relay vital information in the form of timely and accurate reports to all project stakeholders - Impact the bottom line: Constantly learn, enhance skills, and identify opportunities for process improvement leveraging a deep understanding of assigned work; provide feedback and inputs to SMEs, Leads & Managers on identified areas of improvement, opportunities for automation - Strengthen relationships: Establish and maintain communication with all stakeholders including Client, their customers, team members and leaders; understand needs, resolve issues, and meet expectations - Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback. Work towards common goal of “One Sutherland Team playing to win”.  Qualifications: Our most successful candidates will have: - Academic: BE / BTECH (CSE, IT), B.Sc. (Computers), BCA / MCA Or Other Bachelor / Master’s Degree in Computing / IT preferred - Functional Domain: Healthcare IT / IT Services Delivery domain. - Experience: Relevant years of experience in similar role. - Communication skills: Have strong verbal and written communication skills, be able to communicate in a clear, constructive, and professional manner. - Personality: Good time-management skills. - Team player: Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player - Ability to handle multiple tasks simultaneously. - Ability to work in a fast-paced environment with minimal supervision. - Sense of ownership and pride in your performance and its impact on the company’s success. - Critical thinker and problem-solving skills. - Be strategic in developing solutions and process improvements. - Be efficient in finding strategies to streamline efforts and successfully complete tasks on time.