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Technical Support Engineers

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Job Description:
 

  • Deliver voice, email, and chat-based technical support
     
  • Conduct online demos and customer training
     
  • Requirement gathering and analysis
     
  • Analyse and understand the needs of the users and provide timely solutions
     

Pre-requisites:
 

  • Excellent in written and spoken English
     
  • Proficient in offering phone-based support to USA or UK customers
     
  • Keen to learn new technologies
     

Note:
 

  • Should be willing to relocate and work night shifts
     
  • The last date for registration is 21st August, 2024
     
  • Only the shortlisted candidates will be notified of the further round
Set alert for similar jobsTechnical Support Engineers role in Chennai, India
Zoho Logo

Company

Zoho

Job Posted

a month ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Technology

Locations

Chennai, Tamil Nadu, India

Qualification

Bachelor

Applicants

51 applicants

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Zoho Logo

Technical Support Engineers

Zoho

Chennai, Tamil Nadu, India

Posted: a year ago

Technical Support Engineers provide voice-based support to customers, focusing on customer satisfaction and first-time resolution. They collaborate with technical teams and assist in identifying gaps in the help module. This on-site full-time job opportunity is with Zoho in Chennai, Tamil Nadu, India.