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Technical Support Engineers – Email

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We are hiring Technical Support Engineers with experience in handling international clients over Email and Chat platforms, creating rapport, understanding client needs, and providing product support. This full-time on-site position in Chennai requires excellent English skills and 2 years of Email/Chat Support experience in a customer-centric environment.

We are looking for  Technical Support (email)  Engineers with previous experience in handling International clients over Email and Chat platforms.

What we appreciate :

  • Ability to create a good level of rapport with the customers by replying to their queries in a timely fashion.
  • Understanding client needs and helping them choose the pricing plans as per their requirements
  • In-depth understanding of the product and its position in the industry
  • Strong verbal and written English skills
  • Experience in a Customer Support environment
  • Minimum 2 years of Experience in Email/Chat Support
  • Research-oriented and Process-Oriented
  • Ready to work in US Shifts


 

Set alert for similar jobsTechnical Support Engineers – Email role in Chennai, India
Mitsogo Logo

Company

Mitsogo

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Sales and Marketing

Locations

Chennai, Tamil Nadu, India

Qualification

Bachelor

Applicants

Be an early applicant

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