Position Description:

Manage and configure Zscaler (ZPA and ZIA) policies and Firewall rules.
Troubleshooting Zscaler issues. Configuring Forwarding profile, app profile etc.
Understand the Traffic Flows for both Https (web Traffic) standard and custom application-based traffic and accordingly design solution around it for Firewalling and Proxy services.
Blacklisting & Whitelisting based on project requirements.
Good Understanding in PAC profiles and configuration.
Troubleshoot Zscaler connection issues in ZPA, creating, updating application segments and access policy.
Knowledge about SSL inspection and certificate management.

• Responsible for the configuration, and maintenance of the Palo Alto Firewalls
• Create, modify, and optimize firewall policies and rules to enhance network security
• Ensure tools are configured to maintain the firewall infrastructure
Maintain the client’s security and networking devices and upgrade when necessary
Providing support for other engineers on PA equipment/software

• Provide input for reports to Operations Manager such as capacity management, project status, ticket status, and trend analysis
Coordinate activities for the Firewall team.
• Supporting during the technical escalations / elevated support for maintaining service level agreements.
• Provide incident response & resolution as part of the 24x7 Network Operations Center
• Providing a positive image of the company through your role being a point of contact with onshore team/customer.
• Must proactively help junior team members in resolving issues while being open to share their knowledge.
• To ensure that all is work carried out in accordance with ITIL Incident Management guidelines
• Should be able to follow the ticketing process according to the change request phases that are defined.
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• Cross train in-house to share knowledge and share work load
• Responsible for LAN installation including switches and routers.(Cisco)
• Provide support to project managers on security/network deployments
• Data knowledge
o Knowledge of protocols BGP, OSPF, EIGRP, SPT, TRUNKS, VLANs, Port-Channel,
Static routing
o Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic
Shaping / QoS
o Palo Alto Command line
o Cisco command line
• Documentation for the customers installations and provide continue service advice
• Pro-actively review and maintain client infrastructure
• Responding to emergency situations and performing effective troubleshooting during
production outages
• Working remotely or onsite as per business requirements
• Ability to manage Global protect VPN and client software.
• Installation of routing and switching technologies, 802.1q, STP, RSTP, MSTP, VLAN, MPLS, VRF.
• Good knowledge of TCP/IP packet analysis, using Wireshark or raw packet captures using tcpdump.
• Working on Firewall Technologies like Palo Alto, cisco ASA, Fortinet . Working on F5 BIG IP Application, Radware App Load Balancer,F5 APM
• Authentication: TACACS+, LDAP/Radius Server
• Troubleshooting and maintenance of all firewalls if has there any issues in policy and access.
• Add value to your team environment by being enthusiastic and maintaining a Positive attitude.
• Ensure that your individual training record is kept up to date
• Ensure that proper technical guidance is provided to the members when required
• Responsible for handling the Entire Network of a major Client.
• Provide technical leadership within a highly technical team

Requirements
Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
4-7 years of experience with Palo Alto firewalls, Zscaler management, administration, and configuration
Certification in Palo Alto Networks, such as PCNSE (Palo Alto Networks Certified Network Security Engineer), Zscaler.
Strong knowledge of network security principles and practices
Proficiency in configuring and managing Palo Alto firewalls and related technologies.
Experience with network protocols, VPN configurations, and security policies.
Strong analytical and problem-solving skills
Excellent communication and teamwork skills

Skills:

• English
• Firewalls
• Network
• Network Administration