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Responsible for designing, developing, modifying, and maintaining software systems, focusing on specific modules and technologies within the software development process. Provide technical support, troubleshoot critical issues, and ensure code quality. Present software demos to internal/external stakeholders, analyze and fix bugs, drive process improvements, and lead technical discussions.
Job description
In one sentence
Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process.
What will your job look like?
Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable.
Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution.
Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects.
Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience.
Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews). Establishes relationships with internal customers/partners
All you need is...
Exp Range : 4- 8 Years
The candidate must have hands-on experience with BMC Helix Development and Operations (including Integrations) and ITSM tools.
Experience with BMC Remedy design, configuration, set-up, development, and support of BMC Helix.
Implementation of CMDB from scratch.
Ability to create and customize classes, understand the CMDB and its relationships.
Extract and import foundational data to support ITSM application modules (e.g., Incident, Change, Problem, SRM, RKM, etc.).
Familiarity with data loading tools such as Atrium Integrator.
Knowledge of Business Workflow.
Functional knowledge of Reporting Tools (such as Business Objects) would be an added advantage.
Strong communication skills, customer interfacing experience, and excellent analytical and troubleshooting abilities.
Familiarity with ITIL v3/v4 Foundation and process engineering.
Ability to work in a high-pressure environment, meet deadlines, and manage multiple projects simultaneously.
Why you will love this job:
Exp Range : 4- 8 Years
The candidate must have hands-on experience with BMC Helix Development and Operations (including Integrations) and ITSM tools.
Experience with BMC Remedy design, configuration, set-up, development, and support of BMC Helix.
Implementation of CMDB from scratch.
Ability to create and customize classes, understand the CMDB and its relationships.
Extract and import foundational data to support ITSM application modules (e.g., Incident, Change, Problem, SRM, RKM, etc.).
Familiarity with data loading tools such as Atrium Integrator.
Knowledge of Business Workflow.
Functional knowledge of Reporting Tools (such as Business Objects) would be an added advantage.
Strong communication skills, customer interfacing experience, and excellent analytical and troubleshooting abilities.
Familiarity with ITIL v3/v4 Foundation and process engineering.
Ability to work in a high-pressure environment, meet deadlines, and manage multiple projects simultaneously.
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