Job description 

NextOps Data and Analytics Services

Job Description

For CLAIMS PERFORMANCE TEAM Bangalore Only

Author - Sandy Cariappa

Claims Performance Team

Role & Responsibilities:

 Compiling reports for various client specific & operational requirements.

 Analyzing data & statistics to give overview of the performance at various levels along with rolling trends.

 Designing graphical reports and Operational Dashboards / Summaries for visual representation of information.

 Generating periodic reports to compare various statistical requirements.

 Interacting with the clients on a day to day basis to keep them updated with the analytical data requirements and performance metrics.

 Catering to any ad-hoc requirements related to MI Reporting.

 Individual Contributor role

 Based on the report provided by different service provider, analyze & track important aspect like “Basis of selection of supplier for a particular project”, Planned budgets for fiscal year, success of the project

 Update the Global IT deck with information like supplier’s KPIs, financial information, issue, risks etc& send it to the top executives who attend the GIT/eGIT meeting on a monthly basis

 Prepare Customer metrics report for different Business unit which provides details of EWP results, headcount, work orders etc

 Track the Key Personal data for supplier and report the movement

 Facilitate different meetings like Governance, Relationship management by sending Invite, preparing the required decks, coordinating with client contacts, etc

 Prepare & conduct cost-benefit analysis (CBA) for different projects

 Track & update project charter based on the progress shared by the suppliers

 Prepare presentations using MS PowerPoint for reporting requirements

 Prepare advance excel based dashboards for easy tracking & monitoring

 Assist in planning for resource requirement for each project

 Review & audit invoices & payables by Clients as per the contract

 Provide PMO support

 Plan, Organize and control MIS activities for clients

 Act as liaison between clients and their stake holders by reviewing the MIS report and feeding back trends etc

For L3 to L5 – CLAIMS PERFORMANCE TEAM MI Services Bangalore

Skills required (but not restricted to)

 Expert Proficiency in MS Office tools

 MS Excel : Advanced user

 MS PPT : Advanced user

 MS Access : Advanced user

 VBA : Advanced user

 Should be able to work on large, simple to complex datasets

 Knowledge on Look Ups, Arrays, Pivot Tables and other advanced excel formulas.

 Should know how to create, modify & update Span Charts / Graphs

 Strong Analytical and logical reasoning.

 Knowledge on basic arithmetic concepts like percentage, mean, median, ratio and proportion

 Good Proficiency in language and excellent communication skills.

 Ability to work under pressure, manage deadlines and effectively prioritize work

 Logical thinking in gathering, analyzing & interpreting data for clients leadership team which is used to decision making processes

 Ability to solve complex problems and take crucial decisions based on available data

 Is able to probe end customers for required data if necessary

 Strong numeration & Visual comprehension skills

 Neutral V&A & No MTI

 Ability to work under pressure, manage deadlines and effectively prioritize work

 Should be inclined towards improvements – simplifying, automating reports 

 Open for any shift & extended hours

 Willingness and aptitude to manage multi dimensional information and process complexities

 Good planning and organizational skills 

Skills

PRIMARY COMPETENCY : Insurance PRIMARY SKILL : Insurance-Basic Excel PRIMARY SKILL PERCENTAGE : 100