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Program Manager- Loyalty

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The Program Manager - Loyalty will be responsible for enhancing the experience of Myntra's loyal customers, focusing on driving engagement and rewards. The role involves ownership of the Insider cohort experience, strategic planning, and program monitoring.

Job description 

About Team

The Insider team is responsible for Myntra’s most loyal customers - Myntra Insiders. The team focuses on driving the most delightful, engaging and rewarding experience for this cohort 

 

Roles & Responsibilities

Broad responsibilities will include:

Ownership of end to end Insider cohort experience

Conceptualize and drive strategic and tactical initiatives along with cross functional teams to enhance Insider customer experience

Measurement and Monitoring the program metrics to enable decision making for Insider program

 

Skills & Experience

Strong analytical problem-solving skills with high degree of ownership, self starter and ability to work in ambiguity

3-4 years of experience as Program management in the E-Commerce domain or loyalty program experience would be preferred.

Efficient project management skills. Should have demonstrated the ability to work independently in a highly demanding environment with strict deadlines

Strong attention to detail and comfortable handling multiple projects.

  • Distinctive stakeholder management, influencing skills to build and manage a complex ecosystem of internal and external partners

Good communication and presentation skills both written and verbal

Set alert for similar jobsProgram Manager- Loyalty role in Bengaluru, India
Myntra Logo

Company

Myntra

Job Posted

8 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Sales and Marketing

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

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