The Job logo

What

Where

Sign in

Technical Operations Lead, Support Systems

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

Smart SummaryPowered by Roshi
Technical Operations Lead, Support Systems role at Google in Hyderabad, India. Full-time opportunity for an experienced professional to manage technical projects, support systems, solution design, and customer journey mapping. The role involves communication with technical and business stakeholders, problem-solving, and project management.

Job description 

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
     
  • 2 years of experience in technical project/program management.
     
  • Experience with enterprise support systems.
     


Preferred qualifications:

  • 4 years of experience in technical project management.
     
  • Experience with JSON, Python, or HTML.
     
  • Experience with business requirements management, solution design, customer journey mapping, and solutions delivery.
     
  • Ability to communicate to both technical and business stakeholders and users.
  • Ability to solve problems through structured root-cause problem solving and prioritization.
     
  • Excellent relationship building, collaboration, negotiation, communication, project management, and analysis skills.
Set alert for similar jobsTechnical Operations Lead, Support Systems role in Hyderabad, India
Google Logo

Company

Google

Job Posted

7 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Software Engineering

Locations

Hyderabad, Telangana, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

Related Jobs

Google Logo

Technical Operations Engineer, Techstop Support

Google

Hyderabad, Telangana, India

Posted: 6 months ago

The Technical Operations Engineer at Techstop Support is responsible for providing user support, root cause analysis of IT issues, developing solutions, and coordinating troubleshooting processes for various technologies and platforms. This full-time, on-site role is based in Hyderabad, Telangana, India.

Microsoft Logo

Technical Support Engineering

Microsoft

Hyderabad, Telangana, India

Posted: 8 months ago

Technical Support Engineering role at Microsoft involving providing technical support for databases and cloud-based solutions. Requires strong problem-solving skills, database expertise, and excellent communication skills. Full-time, hybrid opportunity located in Hyderabad, Telangana, India.

Tata Consultancy Services Logo

Operations Support Engineer (Snowflake)

Tata Consultancy Services

Hyderabad, Telangana, India

Posted: a year ago

We are looking for a candidate with 2 years experience in financial services, proficient in Snowflake, and with good understanding of data and IT systems. Must have excellent communication skills and be proactive, determined, and resilient. Responsibilities include transitioning solutions into Snowflake Distribution, managing Snowflake Distribution venues and disaster recovery, and contributing to the Snowflake Centre for Enablement.

Microsoft Logo

Technical Support Engineering IC3

Microsoft

Hyderabad, Telangana, India

Posted: 6 months ago

Join Microsoft's CSS Security team as a Technical Support Engineer responsible for supporting cutting-edge security products. If you have experience in network security, cloud security, and customer support, this role is for you. This full-time hybrid opportunity is based in Hyderabad, Telangana, India.

Oracle Logo

Technical Support Analyst -L1 Support

Oracle

Hyderabad, Telangana, India

Posted: a year ago

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.

Oracle Logo

Technical Support Analyst -L1 Support

Oracle

Hyderabad, Telangana, India

Posted: a year ago

As a Technical Support Analyst, you will be responsible for delivering post-sales support and solutions to Oracle customers, resolving technical and non-technical inquiries, providing advice to internal employees, and ensuring customer satisfaction. This full-time on-site role in Hyderabad, Telangana, India involves handling complex scenarios, troubleshooting technical issues, and delivering timely resolutions across North America, EMEA, and Asia-Pacific.