The Job logo

What

Where

CE Field Service Engineer

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

Smart SummaryPowered by Roshi
Join Microsoft as a CE Field Service Engineer. This full-time on-site opportunity in Pune, Maharashtra, India requires a Bachelor's Degree in mechanical or electrical engineering and 5+ years of industry experience in a datacenter or critical environment facility. You will be responsible for ensuring compliance with data center policies, maximizing CE availability, overseeing operations and maintenance of equipment, reducing incidents, and optimizing cost and energy efficiency. Strong technical skills in UPS, Generator, AHU, Servers, SANs, and Networking are required. Join our team and be part of a dynamic work environment!

Job description 

Qualifications

Required Qualifications:

  • Bachelor’s Degree in mechanical or electrical engineering
  • 5+ year(s) industry experience in a datacenter or other critical environment facility

While not required, we also look for the following Preferred Qualifications:

  • 5+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
  • Experience working on large scale CE projects  
  • Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)

Background Check Requirements: 

 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

 

Responsibilities

Data Center Operations

  • Ensures compliance with data center business units and service-level policies.
  • Engages with appropriate teams and resources to execute tasks or projects.
  • Manages programs associated with area of responsibility.
  • Demonstrates conscientiousness on cost adheres to budget requirements; keeps costs reasonable and contributes to staying within budget.
  • Follows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns.
  • Participates in Root Cause Analysis (RCA) process as appropriate.

Service Delivery

  • Maximize Critical Environment (CE) availability in conjunction with our landlord partners at our leased Datacenters and to ensure optimal operational efficiency
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our leased Datacenters (MOP/SOP/EOP review, RCAs, FMEAs, change governance, and risk mitigation)
  • Reduce high-impact and human-error Critical Environment (CE) incidents year over year
  • Deliver on cost/energy efficiency initiatives
  • Support delivery of the Datacenter’s Emergency Preparedness and Response plans and act as an escalation point for all facilities-related issues within our leased datacenters
  • Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed
  • Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and Landlord partners (including contributing to MBRs, QBRs)
  • Work with regional and global peers to share and build best practices across the entire datacenter portfolio

Data Center Work Environment

  • Shares best practices; assists others in learning role, process, procedures. 
    Provides mentorship across data centers for specific expertise. 
  • Seeks training opportunities that meet the interest of the business as well as own career goals and objectives.
  • Suggests ways for reducing risk of performing maintenance; works with others to accommodate scheduling needs.
  • Suggests improvements in implementation based on depth of understanding.
  • Contributes to a positive team environment by learning and adopting best practices.
  • Contributes constructively during team meetings and in cross-disciplinary collaborations within the service team.

Ownership

  • In alignment with management priorities, holds self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service).
  • Supports escalation of issues to appropriate owner.
Set alert for similar jobsCE Field Service Engineer role in Pune, India
Microsoft Logo

Company

Microsoft

Job Posted

10 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Engineering

Locations

Pune, Maharashtra, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

Related Jobs

Microsoft Logo

Datacenter CE Field Service Engineer

Microsoft

Pune, Maharashtra, India

Posted: a year ago

We are seeking a highly qualified candidate with a Bachelor's Degree in mechanical or electrical engineering and 5+ years of industry experience in a datacenter or other critical environment facility. The ideal candidate will have extensive knowledge of Critical Environment infrastructures and IT infrastructures. You will be responsible for ensuring compliance with data center policies, executing tasks and projects, managing programs, and adhering to safety and security procedures. Additionally, you will be involved in maximizing CE availability, overseeing the operations and maintenance of equipment, reducing incidents, and supporting cost and energy efficiency initiatives. Strong problem-solving, communication, and leadership skills are required for this role.

Emerson Logo

Field Service Engineer

Emerson

Noida, Uttar Pradesh, India

Posted: a year ago

FIELD SERVICES: Formation of Ovation structure / Architecture Ovation system loading and re-loading at site and network troubleshooting Locate, differentiate, and analyze the problems arising in design of logic Locate, differentiate, and analyze the problems arising from field, hardware errors and DCS Perform and Maintain protocols for loop check, device check and panel charging Loop and device checking and necessary modifications in the logics, graphics and database as per Customer /site requirements DCS erection supervision and commissioning at site Establish DCS Network and configuration Work closely with GEC and global Emerson support team for troubleshooting Troubleshooting of DCS HW (e.g. Controllers, I/O Modules, DBS, OWS, EWS etc.) Configuration/troubleshooting of Historian, AMS and Advance Algorithms Perform third party communication e.g. ELC, SLC, Profi bus, SCADA & OPC etc. Installation and Configuration of Enterprise Database Server (EDS) Installation and Configuration of Enterprise Database Server (EDS) Regular site updates to customer, front office & GEC Excellent knowledge on Power Plant Technology (Thermal, Combined Cycle) Exposure on Closed Loop Tuning in Thermal Power Plant  ADDITIONAL RESPONSIBILITIES Lead site activities independently Participation in meetings with customer and front offices Prepare daily / weekly reports and MOM as required PROJECT   ENGINEERING: Design/Implementation of controls from SAMA /Functional diagrams Implementation of graphics from sketches/snapshots Creation/modification of Ovation Internal Point Database Implementation of Simulation logics for First-Pass Test Virtual controller setup for testing purpose Testing of implemented controls and graphics & troubleshooting while testing Follow Department Quality processes and procedures Scaling of Open loops & closed loops as per the ranges in the HW database Use various Productivity tools such as DBID tool, Audit Tool, Database Productivity Tool,  Device builder etc. Conversion of controls and graphics of Third Party DCS/PLC systems to Ovation Third Party Communication Support Factory Acceptance Test (FAT) activities In-house Ovation Server / Workstation loading Upgrade versions of ovation systems   JOB COMPETENCIES  BEHAVIORAL Instills Trust Action Oriented  Communicates Effectively Self-Development Nimble Learning TECHNICAL / PROFESSIONAL Knowledge of Power Plant Process Understanding of SAMA/Functional diagrams Knowledge of MS-Access & MS-Excel Knowledge of Third-Party Communication Protocols Knowledge of DCS/PLC HW structure Knowledge of Logic & Graphics of Third Party DCS/PLC Tie-Back Simulation, Testing & Troubleshooting Factory Acceptance Test (FAT), Site Acceptance Test (SAT) DCS/PLC Commissioning & Troubleshooting Closed Loop Tuning   EDUCATION / TRAINING / EXPERIENCE Bachelor’s / Master’s degree in Electronics/Electrical/Instrumentation/Power Engineering with minimum 5 - 10 years of experience in process industry preferably in power plant Good knowledge on Power Plant Process / Closed Loop Tuning Basic knowledge of Distributed Control Systems and Power Plant/ Water and Wastewater process Good communication, interpersonal skill and drive for results Strong computer skills Able to work in a team Willing to travel India and abroad Should be able to resolve basic technical matters. Self-motivation and to accept challenging assignments