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Join us as a Trainee Associate at Alight Solutions in Cochin, Kerala, India. This is a full-time, on-site opportunity. As a Trainee Associate, your main responsibilities include data entry, payroll processing, and case resolution. You will be responsible for ensuring accurate employee records, timely payment of salaries, and providing excellent customer service. We offer opportunities for learning and development, and adherence to company policies and regulations is a must. If you have a Bachelor's degree and 0-2 years of experience, apply now!

Overall job purpose

 

  • To process the Data Entry and payrolls by meeting the obligations such as TAT & accuracy levels as specified
  • To provide an effective and efficient payroll, Data Entry and Case resolution service to customers, ensuring the accurate Employee records, data, and timely payment of their employees' salaries
  • Respond to requests, queries, and complaints from external customers in a friendly and efficient manner to enhance customer loyalty and to proactively seek learning opportunities to develop and maintain good knowledge of NHRI's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.
  • Handling Inbound and Outbound Calls (Voice Agents)

 

Main responsibilities and Opportunities:

 

Production

 

  • Responsible for processing Cases, payrolls and reports meeting targets given for the same & maintaining Accuracy.
  • Responsible for first level verification of data if required.
  • Responsible For Timely Escalation of Production Related Issues.
  • Responsible For Maintaining Accuracy
  • Updating Process Related Reports and Documents

 

Compliance

 

  • Ensuring SOC Compliance of The Team
  • Adhering To Company Policies, Rules, and Regulations
  • Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
  • Adhering to Work Timings, Leave Schedules
Set alert for similar jobsTrainee Associate role in Cochin, India
Alight Solutions Logo

Company

Alight Solutions

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Software Engineering

Locations

Cochin, Kerala, India

Qualification

Bachelor

Applicants

Be an early applicant

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