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We are hiring for a role that requires troubleshooting skills for core nodes deployed in our network. You will be responsible for fault handling in coordination with the NOC and Back Office team. Additionally, you will need to analyze daily reports and create action plans for any KPI dips. Routine audit of parameters of different core nodes and customer complaint resolution will also be part of your responsibilities. Knowledge of network protocols and experience with multi-vendor equipment such as Huawei, Nokia, and Ericsson will be highly valued. If you have expertise in GSM protocols, call flows, and telecom system architecture, this role is perfect for you.
About this opportunity !
Troubleshooting Skills of Core Nodes Deployed in Circle
Fault Handling in Co Ordination with NOC and Back Office
Daily Report analysis and action plan for KPI Dip
Routine audit of Parameters of Different Core Nodes
CR Handling and Co Ordination with SRF Team.
Customer Complaint resolution in coordination with TSG.
Configuration/Coordination for BSNL POI AT testing.
Ensuring Core Node Backup Process
Adherence to Guideline share by Customer /Central Team
Any other responsibility w.r.t Network upkeep requirements.
Ability to take Traces on CS/PS node for trouble shooting purpose
Analytical skill to analyse loga/ Traces /Issue pattern of complex CS/PS issues
Knowledge of KPI Analysis for PS and CS domain
What you will do !
Must have understanding of Core/IP architecture and functionality of connected nodes and able to co-relate faults which are affecting Access network.
Very familiar with Wireshark and the usage of filters to acquire the relevant information and proficiency in Decrypt TLS and SRTP traces
Work in an efficient way, particularly with respect to the tasks corresponding with their function (level)
GSM Call flows and Call scenarios, Multiple Test Cases, AT and clear understanding.
Multi-Vendor expertise like Huawei /Nokia /Ericsson.
Hands on experience on Huawei MSOFTX 3000, UMG8900, SPS, DRA would be an added advantage.
2G/3G/LTE/4G, VoLTE/IMS, call flows.
Excellent knowledge of Telecom/Enterprise system architecture and network elements
Functionality, solutions and characteristics for various security threats and network level with respect to both network, telecom nodes and end-user security
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