You will be responsible for:

• Quick turnaround of employee requests seeking new Credit Cards for business expenses and other associated services pan India
• Co-ordination with Vendors for employees’ requirement related to Credit Card services
• Interfacing with Vendors e.g. Banks for various services
• Validation of monthly Invoices and internal co-ordination with Accounts Payable team for Payment Processing
• Validatation and approval of employee applications including KYC documents
• Monitoring and reporting of service levels and contractual performance indicators
• Process management and adherence to laid down guidelines & compliances including regulatory requirements
• Ensure data quality in responses and reports generated
• Oversee the implementation of various initiatives to ensure they are on-time, within budget and of the required standards and quality
• Monitor and ensure execution of deliverables and provide regular feedback to the stakeholders
• Interface internally with other functions to seamlessly coordinate all aspects of the deliverables

To be successful in the role, you must have:

• Education: Graduate degree or equivalent qualification
• Experience: 3 to 4 years preferably in a similar role
• Skills: Excellent Communication & Interpersonal skills, MS Office & Analytical skills, Drive and improve operational excellence
• Basic Finance & Taxation Knowledge will be preferred
• Exposure to front ending with customers in a Global environment would be advantageous
• Team-oriented and ability to work cross-functionally with other teams
• Consistency in delivering customer service excellence with a knack for identifying customer requirement & solutions
• Knowledge of Banking Industry will be preferred
• Working with people, Delivering results and meeting customer expectations, Planning and organizing, Creative and innovative
• Proven skills in a service oriented environment supporting administrative tasks
• Financial & Commercial Acumen