Join our team as a Technology Professional and contribute to our collaborative, respectful, and inclusive company culture. We are looking for motivated individuals with due diligence experience in the Financial Services sector. This is a great opportunity to work with colleagues globally and be part of a team based in Gurgaon.
What’s in it for you: We are looking for highly motivated technology professionals who will strengthen our specialisms, and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all.
You will have 2-4 years’ experience of Due Diligence to meet the needs of our expanding portfolio of Financial Services clients. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally.
Responsibilities:
- Assist in the creation and maintenance of a centralized library of responses within applicable internal tool/s
- Collaborate with and collect data from SMEs across various departments to complete responses, when necessary
- Ensure that responses are accurate, timely, and comply with company standards
- Taking ownership to deliver high-quality responses by performing quality checks on draft and final documents
- Gather information on policies, products/services, and maintain an up-to-date and well-organized repository for team and stakeholder use.
- Facilitate calls with customers and appropriate SMEs as needed to resolve outstanding customer information requirements.
- Escalate issues to manager and other stakeholders promptly as needed
- Provide metrics reporting, tracking of metrics for the measurement of volume and type of requests, information gaps, and the effectiveness of team processes
- Continuously identify improvements to the process to increase efficiency
- Manage and prioritize multiple responsibilities and deadlines; maintain comprehensive records of responses and disclosures and associated metrics
- Respond to ad-hoc customer inquiries
- Assist with other Third Party Risk Management activities as needed
What We’re Looking For:
- Overall 2 -4 years of relevant experience in vendor/customer due diligence
- Understanding of global financial markets and products
- Strong customer/relationship management skills
- Ability to drive/manage work in a matrixed environment
- Excellent verbal and written communications skills
- Comfortable working with stakeholders at various levels
- Highly organized and strong attention to detail
- Continuous Improvement mindset
- Knowledge of Third-Party Risk Management concepts. Knowledge of Customer DDQs, and associated control areas
- Self-starter able to work with minimal guidance and supervision
- Process development and process improvement skills
- Strong project/program management skills
- High proficiency in the MS Office Suite (Outlook, Word, Excel, PowerPoint, Project). Experience with ServiceNow, SharePoint, Visio, Jira a plus
- Experience with due TPRM related support tools (e.g., Loopio, Panarays, Tugboat, TruSight, KY3P, Ariba)
- Comfortable working with stakeholders at all levels
- Ability to prioritize multiple requests from a variety of sources and prioritize those tasks to meet applicable deadlines
- Technology aptitude
- Working knowledge of industry information security and privacy standards including, NIST assessments, ISO audits/certifications, and SOC audits a plus
