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ServiceNow Solution Innovation Advisor-IT Specialist 2

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Seeking a candidate with good understanding of NLU, Chat Bot, and Virtual Agent technologies. Must have extensive knowledge in using REST and APIs, and experience in Agile process. Should be familiar with CI/CD and have experience in validating Intents. Strong skills in AI/ML and NLU based technologies are required. Ability to build Integrations with 3rd party systems is a plus. The candidate should be able to guide and mentor team members, document technical specifications, and develop automations with a focus on end user experience. Must have good problem-solving skills and the ability to identify the organizational need for new applications.

Job description 

What success looks like in this role:

 

  • Good understanding on NLU / Chat Bot /Virtual Agent technologies.
  • Extensive knowledge in using REST / API's.
  • Develops and fine-tunes utterances.
  • Good understanding of Agile process
  • Experience in CI/CD
  • Validation of Intents
  • Experience working with AI/ML, LLM and similar latest NLU based technologies.
  • Building Integrations with 3rd party systems such as ServiceNow.
  • Guide and mentor other team members.
  • Understands DevOps best practices.
  • Work closely with Product owner and documents all technical specifications in SDD documents.
  • Design & Develop automations with focus on end user experience in mind.
  • Code automations with high degree of stability and scalability
  • Work closely with QA team to ensure quality of product built.
  • Come up with innovative suggestions to improve end user experience.
  • Sets internal development milestones and reports to senior team members.
  • Solves complex problems and takes a new perspective using existing solutions. •identifying organizational need for new applications

 

 

You will be successful in this role if you have:

• Requires a Bachelor’s degree in Computer Engineering/Computer Science and a minimum of 5 years of related experience or related degree or equivalent work experience • Specific technical skill requirements include proficiency in demonstrating/performing one or more skills in each technical skill group.

Set alert for similar jobsServiceNow Solution Innovation Advisor-IT Specialist 2 role in Bengaluru, India
Unisys Logo

Company

Unisys

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Software Engineering

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

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