Jr Eng Network Ops
Unisys
Bengaluru, Karnataka, India
What success looks like in this role: • Gains familiarity with Network Operations concepts, practices and methodologies. • With guidance, performs standard analytical, project support, user training and/or related duties, including: o Working with team, business and other stakeholders to gather and consolidate business / functional requirements, o Assisting with business case and process flow development, o Assisting with determination of how proposed developments / changes may impact ongoing business operations, o Determining user readiness and potential training requirements, o Developing and implementing new feature testing procedures, o Monitoring feature performance and troubleshooting emerging issues, and o Supporting quality assurance assessments / evaluations. • Develops and maintains relevant documentation. • Gains understanding of and ensures adherence to company standards. • Develops positive working relationships with relevant teams, vendors and other relevant stakeholders • Assists with special projects as assigned. • May provide support on an on-call basis, 24X7. You will be successful in this role if you have: BA/BS degree and 0-2 years’ relevant experience OR equivalent combination of education and experience