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Senior Virtual Agent /Chat Bot Developer

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Looking for a candidate with good understanding of NLU, Chat Bot, and Virtual Agent technologies. The role requires extensive knowledge in using REST and API's, developing and fine-tuning utterances. The candidate should have experience in working with Agile process, CI/CD, and validating Intents. They should also have experience in working with AI/ML, LLM, and other similar latest NLU based technologies. Building integrations with 3rd party systems and guiding and mentoring other team members is also required. The candidate should have a good understanding of DevOps best practices and should work closely with the Product owner, documenting all technical specifications in SDD documents. Designing and developing automations with a focus on end user experience, and coding automations with high stability and scalability are also important. Working closely with the QA team to ensure product quality, coming up with innovative suggestions to improve end user experience, and solving complex problems are also part of the role. The candidate should be able to identify the organizational need for new applications.

Job description 

What success looks like in this role:

 

  • Good understanding on NLU / Chat Bot /Virtual Agent technologies.
  • Extensive knowledge in using REST / API's.
  • Develops and fine-tunes utterances.
  • Good understanding of Agile process
  • Experience in CI/CD
  • Validation of Intents
  • Experience working with AI/ML, LLM and similar latest NLU based technologies.
  • Building Integrations with 3rd party systems such as ServiceNow.
  • Guide and mentor other team members.
  • Understands DevOps best practices.
  • Work closely with Product owner and documents all technical specifications in SDD documents.
  • Design & Develop automations with focus on end user experience in mind.
  • Code automations with high degree of stability and scalability
  • Work closely with QA team to ensure quality of product built.
  • Come up with innovative suggestions to improve end user experience.
  • Sets internal development milestones and reports to senior team members.
  • Solves complex problems and takes a new perspective using existing solutions. •identifying organizational need for new applications

 

 

You will be successful in this role if you have:

• Requires a Bachelor’s degree in Computer Engineering/Computer Science and a minimum of 5 years of related experience or related degree or equivalent work experience • Specific technical skill requirements include proficiency in demonstrating/performing one or more skills in each technical skill group.

Set alert for similar jobsSenior Virtual Agent /Chat Bot Developer role in Bengaluru, India
Unisys Logo

Company

Unisys

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Software Engineering

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

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