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Sr Account Manager - Remote

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We are hiring a Consultant to help customers with compliance pain points. Your role will involve transforming challenges into actionable insights for successful renewals and expansions. You will be responsible for spearheading sales calls, conducting product demos, negotiating contracts, collaborating with the CSM team, maintaining CRM hygiene, becoming a platform expert, strategizing with CSMs for large accounts, managing customer expectations, and ensuring timely deliverables' completion. Join us if you have 2+ years of sales or account management experience in B2B SaaS markets, strong communication and presentation skills, creative problem-solving abilities, and technical knowledge.

The Role

Consultant helping customers with compliance pain points, transforming challenges into actionable insights for successful renewals/expansions. Spearheaded sales calls, product demos, and negotiate contracts. Collaborate with CSM team for seamless transitions, maintain CRM hygiene, become a platform expert, strategise with CSMs for large accounts, and manage customer expectations through cross-functional engagements. Ensure deliverables' completion.

Responsibilities
  • Become a consultant to customers converting their compliance pain points to actionable insights, leading to a successful renewal / expansion
  • Run sales calls with short deck presentations and detailed product demonstrations
  • Execute multi-stakeholder renewal and expansion conversations
  • Execute contract and commercial negotiations with customers and bring them to a close
  • Work closely with the CSM team to ensure a smooth transition for new customers
  • Maintain CRM hygiene and manage deal pipeline to forecast revenues accurately
  • Become a product expert across our entire platform and understand our competitor landscape
  • Devising strategies with the CSMs to efficiently handle large accounts and engage with marketing teams to improve revenue retention and expansion rates
  • Manage customer expectations through cross-functional interactions and ensure that the deliverables are completed
Requirements
  • 2+ years of Sales or Account Management experience, particularly in B2B SaaS markets
  • Strong communication and presentation skills - solid writing skills are a must!
  • Ability to think on your feet — you’re someone who can figure out creative ways to balance customer experience and revenue maximisation tactfully
  • Can break down complicated technical matters and understandably explain them
  • Adaptable and comfortable with a fast-paced environment
  • Adept at using any CRM – Freshsales, Salesforce, HubSpot, to manage & track pipelines
  • Able to engage in a technical conversation with the CTO/Head of Engineering to understand their requirements
  • Prior experience selling to the US or a foreign audience is a plus
Benefits
  • Remote First Policy
  • 5 Days Working With FLEXI Hours
  • Group Medical Insurance (Parents,Spouse,Children)
  • Group Accident Cover
  • Group Term Life Insurance
  • Company Sponsored Device
  • Education Reimbursement Policy
Set alert for similar jobsSr Account Manager - Remote role in Bengaluru, India
Sprinto Logo

Company

Sprinto

Job Posted

a year ago

Job Type

Full-time

WorkMode

Remote

Experience Level

3-7 Years

Category

Customer Support

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor

Applicants

Be an early applicant

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