Associate - Projects
Cognizant
Bengaluru, Karnataka, India
Join as an Associate - Projects at Cognizant, working in Bengaluru, Karnataka, India. You will be responsible for performing SOP activities, ensuring customer security compliance, implementing change requests, resolving incidents following ITIL/BIC framework, reviewing CSAT feedback, coordinating with resolver groups, troubleshooting escalated incidents, and contributing to continuous service improvement plans.