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Cognizant is hiring for the position of Process Executive - Voice. This full-time on-site opportunity is located in Hyderabad, Telangana, India. As a Process Executive, you will be responsible for handling first level processing of assigned transactions, while adhering to quality requirements and achieving targets within the specified time frame. You should have good knowledge of MS Excel and it would be beneficial to have experience in Fund Operations and Data Management. Team management and adherence to organizational hygiene and compliance are also key aspects of this role.
Team Lead|Team Manager- B&L
Qualification:
Graduate(exclusion BE,Btech,MCA)
Responsibility:
Business,Customer
Minimal Customer interaction under guidance.
Understands Domain Process,sub process functions terminologies(such as SOP QC checklists).
Project,Process Handles First level processing of assigned transactions Complex problems n(procedures,processes)are referred to Supervisor,Line Manager.
Adhere to quality requirements achieve targets,volumes in given TAT(Turn around time).
Adhere to the mandatory industry regulation and compliance requirements for the given process.
Knowledge Management,Understand various document templates and standards(Such as SOPs) to interpret the documents and related terminologies.
People,Team Management.
Adhere to org hygiene and compliance needs in terms of Time sheet submission Assimilation and Attendance.
Must Have Skills
MS Excel
Good To Have Skills
Fund Operations
Data Management
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
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