Responsibilities

• Lead iterative delivery of strategic cross-functional initiatives from concept to ship, through focus, transparency, communication, visibility, and accountability. 
• Partner with Product Management, Platform Engineering, Product engineering, customer sales and business leadership to build highly collaborative teams and to enhance communication across teams and stakeholders. 
• Lead Scrum of Scrums (SOS), sprint planning sessions along with other execution events with DevOps, Automation, cloud Ops, infrastructure, product Operations and Security leaders. 
• Diagnose, analyze, and understand high priority issues and raise awareness of those with leadership teams. 
• Drive and ensure timely, high-quality releases.
• Communicate status on the various cross functional swim lanes and improve velocity. 
• Identify and resolve systemic issues impacting engineering and proactively take action to resolve. 
• Lead project meetings and identify and document results and actions. 
• Help drive clarity of deliverables between product, design, engineering and test teams and hold them accountable to different milestones. 

Experience:

• Experience JIRA, Confluence, GitLab, implementations and automations. 
• Experience working with cross-functional teams to deliver complex initiatives iteratively with multiple dependencies and constraints, in a highly dynamic and agile environment. 
• Proven ability to operate effectively and autonomously across multiple teams in situations of extreme ambiguity, with only high-level direction. 
• Experience building roadmaps, project plans, rollout and communication plans with a thorough understanding of dependency management. 
• Able to communicate highly technical problems and solutions at all levels from engineer to partner to C-level executives. 
• Able to influence, negotiate and inspire others in a matrixed environment. 
• Excellent organization, planning skills, and attention to detail.
• At least five years of technical program manager role or Principal level of Scrum master / Technical Project Manager. 

Nice to Have:

• Automation, DevOps infrastructure, Security experience, K8s, Containers. 
• Degree in Engineering. 
• SAFe training or similar certifications. 
• Experience with SAFe and agile development frameworks and philosophy.