Job description 

Description:

Requirements –

• Experience in product design, project management, and business analytics
• Hands-on experience with technology
• Experience with performance or other Metrics based evaluation/management solutions
• Experience with the contact center industry, especially Workforce Management and the SaaS and CCaaS verticals.
• Ability to understand technologies at a high level, including technical trends and innovation
• Knowledge of the cloud software delivery ecosystem
• Implementation or deployment experience
• Bachelor’s degree in related discipline or equivalent work experience
• 3-5 years in Product Owner, Product Manager or Business Analyst role
• Experience with Agile/SCRUM techniques
• Experience in Azure Dev Ops tools
• Experience working with commercial B2B SaaS applications
• Working knowledge of SDLC
• Able to work comfortably in an evolving environment and convert ambiguity to clarity
• Excellent creative problem-solving skills

Requirements:

The Product Manager role is a key position directly responsible for contributing to the success of our organization. Your unique skill set will carry into Calabrio’s overall product strategy conversations. We’re looking for an energetic, motivated, self-starter that has a passion for workforce management and can bridge the business need with an understanding of technology and innovation capabilities.

As a Product Manager, you will be responsible for driving innovation and ensuring customer satisfaction and own of the prioritization of the product backlog for your software development teams. In this position, you will partner with the other Product Managers to define, analyze, prioritize and refine requirements. You will communicate technical and functional requirements to the development team. This position will require a core understanding of workforce management and how technologies can improve our products through innovative business solutions.

Requirements –

• Experience in product design, project management, and business analytics
• Hands-on experience with technology
• Experience with performance or other Metrics based evaluation/management solutions
• Experience with the contact center industry, especially Workforce Management and the SaaS and CCaaS verticals.
• Ability to understand technologies at a high level, including technical trends and innovation
• Knowledge of the cloud software delivery ecosystem
• Implementation or deployment experience
• Bachelor’s degree in related discipline or equivalent work experience
• 3-5 years in Product Owner, Product Manager or Business Analyst role
• Experience with Agile/SCRUM techniques
• Experience in Azure Dev Ops tools
• Experience working with commercial B2B SaaS applications
• Working knowledge of SDLC
• Able to work comfortably in an evolving environment and convert ambiguity to clarity
• Excellent creative problem-solving skills

Job Responsibilities:

Requirements –

• Experience in product design, project management, and business analytics
• Hands-on experience with technology
• Experience with performance or other Metrics based evaluation/management solutions
• Experience with the contact center industry, especially Workforce Management and the SaaS and CCaaS verticals.
• Ability to understand technologies at a high level, including technical trends and innovation
• Knowledge of the cloud software delivery ecosystem
• Implementation or deployment experience
• Bachelor’s degree in related discipline or equivalent work experience
• 3-5 years in Product Owner, Product Manager or Business Analyst role
• Experience with Agile/SCRUM techniques
• Experience in Azure Dev Ops tools
• Experience working with commercial B2B SaaS applications
• Working knowledge of SDLC
• Able to work comfortably in an evolving environment and convert ambiguity to clarity
• Excellent creative problem-solving skills.